Processes and administers existing loans in one or more of the following areas: consumer, commercial, and real estate loans.
Duties and Responsibilities
aActs as direct contact with customers, Lender and Loan Operations through loan process. Performs a variety of customer service activities including responding to requests, researching discrepancies and resolving issues. Communicates with attorney, if necessary, on document preparation and title work. Orders loan documentation though Loan Operations. Reviews the final documents noting proper rates, terms and conditions of the loan, ensures appropriate approvals and actions are taken for a successful loan closing. May assist the Lender with closings. Conducts a pre-closing and a post-closing file review and forwards the file to Central Loans for booking, scanning and filing. Manages the loan documentation pipeline by updating officer and borrower on loan status, ensuring timely preparation of the loan process. May be responsible for the servicing of loans, (e.g. payments, insurance, etc). Prepares payoff quotes and forwards to lenders and/or client. Monitors loans, partners with Lender to discuss past due ticklers and records documentation. Contacts clients to request financials on past due loans. Forwards financials to Analyst to spread. Ensures compliance with banking policies, lending practices and regulatory process statutes, such as Patriot's Act. Maintains knowledge of banking products and services, as well as knowledge of the industries or market areas served. Keeps informed of current developments and market trends, to further identify and service the customers needs.
High School education or equivalent required Two plus (2+) years of banking or related experience