Loan Collections Officer
VA Housing Development Authority - Richmond, VA

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VHDA's Loan Servicing Department is looking for candidates with experience in Mortgage Servicing and all phases of collections up to loss mitigation to round out its collections team. Candidates must have a good working knowledge of FHA/VA default and loss mitigation procedures, excellent communication skills, and analytical skills along with experience using the EMSP/MSP Servicing System. Position requires A.A. degree or equivalent vocational/technical training with sufficient experience in mortgage loan collections. Applicants must have 2-5 years experience in collections or customer service in a mortgage servicing environment, excellent oral and written communication skills, analytical skills, experience utilizing the LPS mortgage servicing system and a high school diploma. Knowledge of Fair Collections Practices, counseling and persuasive skills a must. Must be willing to work some weekend hours. (Bilingual is preferred.) This position is for the evening shift which runs from 12:30 P.M. to 9:00 P.M. Monday through Thursday and 11:30 A.M. to 8:00 P.M. Friday.

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