Loan Customer Service Support Specialist
Zions Bancorporation - West Valley City, UT

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Zions Bancorporation is now accepting resumes for our Loan Customer Service Support Specialist position located in West Valley City, UT. The ideal candidate for this position will have the skills and experience necessary to:

Provide customer service support for branches and borrowers

Provide consumer loan product rates, terms, and features, NADA and KBB vehicle values for clients

Direct client phone calls to other internal departments as required

Provide customer support to Retail Lending and Direct Consumer Loan Center annual review groups

Respond to consumer credit disputes, archives rate sheets for internal audit purposes, and assists taking credit applications over the phone as required

Perform other duties as assigned


Requires High School diploma or equivalent and some previous banking or loan process experience or other directly related experience

Basic knowledge of lending processes, loan principles and loan systems

Basic knowledge of consumer loan products and services

Basic knowledge of reading and understanding credit reports

Knowledge of banking practices and regulations

Must have good organizational and customer service skills

Must possess numeric, mathematical and verbal aptitudes

Good written and verbal communications skills

Ability to complete processes and meet deadlines

Must be efficient at multi-tasking

Working knowledge pc's and various word processing, spreadsheet or related software, email clients and web browsers

Zions Bancorporation is an Equal Opportunity Employer


Zions Bancorporation

Zions Management Services Company

Work Locations

Utah-West Valley City-UT - West Valley City

UT - West Valley City

2460 South 3270 West

West Valley City