Loan Officer
NFM, Inc. - Baltimore, MD

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Our Loan Originator are responsible for generating and developing business from loan applicants with a variety of financial needs. The successful candidate needs to possess strong communication skills and a willingness to provide exceptional customer service in a fast-paced, team environment.

Department Summary:
The corporate sales department handles all functions relating to offering lending solutions to the public. The sales department handles customer requests for mortgages and prepares and communicates offers for financing residential mortgages to the consumer along with pre-qualification letters. The sales department is the liaison between the consumer and the company and will handle most communication through the funding of the mortgage loan including gathering all necessary documentation from the customer and preparing a loan package for an underwriter. The sales department also handles all preliminary duties, including but not limited to, ordering appraisals through an AMC, gathering all initial loan documentation, sending out and receiving back all initial loan disclosures and communicating with the consumer throughout the loan process.

Essential Job Functions:
o Maintains sales contact and pipeline throughout the entire loan process.
o Responsible for generating business through the effective use of the Companys marketing and leads strategies.
o Contacts potential customers via telephone to help determine the best loan for their needs.
o Responsible for structuring, presenting and selling the loan to their customers.
o Collects required borrower information to recommend appropriate products or programs.
o Regularly follows up with potential applicants via telephone, email, or written correspondence to ensure each applicant understands each program.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.

Associates degree or equivalent combination of education and work experience.

Five (5) years of sales relevant experience preferred
Minimum two (2) years experience in mortgage sales
Experience using Data Track preferred
Experience using Encompass preferred

Specific Knowledge Requirements:
Knowledge of computers and related computer software such as Word, Excel, etc.
Knowledge of principles and processes for providing customer and personal services.
Knowledge of negotiation, sales, and closing skills.

Special Requirements:
This job will require a criminal background and credit check.

The ideal candidate must have the following:
Ability to speak to others to convey information effectively;
Ability to listen to and understand information presented through oral expression and written material;
Ability to develop sales strategies, techniques, and tactics based on customer feedback and market environment;
Ability to effectively use various styles to address different needs and audiences;
Ability to be attentive to the needs of customers. Responds quickly and competently to customer requests;
Ability to organize activities and handle multiple tasks simultaneously;
Ability to complete tasks in a timely and accurate manner;
Ability to develop strong relationships with customers;
Must have excellent organizational skills;
Excellent oral and written communication skills;
Ability to work independently or as a team, assess priorities, and manage a variety of activities;
Ability to interact professionally with culturally and linguistically diverse staff;
Must be able to demonstrate communication and people skills to work effectively within a diverse organization, as well as outside of the organization; and
Must be able to demonstrated time and task management (multi-tasking) to meet multiple and often short deadlines.

Additional Information:
Equipment To Be Used:
Computer, telephone, scanner, fax, and copier

Working Conditions including Travel and Overtime:
Job may require occasional overtime.

For additional information, visit our website at
Individuals responding to job postings are considered applicants if you meet the following criteria: (1) have expressed interest through the Internet, email or other related technologies, (2) are considered by NFM Inc. for a particular position, (3) possess the basic qualifications for the position and (4) do not at any point remove yourself from consideration.

We thank all individuals for their interest in NFM Inc. however only those selected for interviews will be contacted.