Loan Processor
Genworth Financial, Inc. - Rancho Cordova, CA

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Genworth Financial Home Equity Access is one of the nation’s leaders in the Reverse Mortgage industry. Our focus is to help Change the Lives of the seniors we work with. This is a growing industry and this growth leads to an exciting career opportunity for an enthusiastic and motivated Loan Processor. We are looking for people who will take their roles seriously and professionally, yet still want to have fun and enjoy what they do.

Processes purchase and refinance mortgage loans in accordance with established policies and procedures and appropriate guidelines; provides strong communication and support to underwriting, loan officers, and customers to clear stipulations needed.

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Reviews loans in process daily and determines which loans must be processed immediately
• Performs document audit to approve or reject each loan package for funding
• Resolves any exceptions with customer prior to funding
• Administers the timely daily disbursement and receipt of funds
• Enters data from new loan applications and other documents into computer system
• Orders credit reports, appraisals, flood certifications, and title work
• Refers loans that do not meet basic standards to staff underwriter
• Provides follow-up on a consistent basis with originators, borrowers, and agents to complete processing
• Analyzes loan files and submits completed loans for approval
• Responds to inquiries from originators, agents, and borrowers regarding status of loans in process
• Completes loan sheets and conversion logs
• Collects fees
• Ensures regulatory compliance
• Creates and maintains loan files
• Processes approval and denial letters
• Maintains status of all files in process and updates as needed; keeps abreast of all FHA, VA, and conventional guidelines and changes that may affect loan status
• Completes all required paperwork and forms in a timely and accurate manner; prepares all required reports
• Performs other duties as assigned

• Two to four years of loan processing experience
• Thorough working knowledge of real estate documentation, policies, compliance, and procedures
• High level of proficiency with mortgage loan processing and underwriting systems
• Commitment to excellence and high standards
• Excellent written and oral communication skills
• Strong organizational, problem-solving, and analytical skills
• Ability to manage priorities and workflow
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Acute attention to detail
• Proficient on computer programs required for position
• Excellent customer service skills
• Proven ability to handle multiple projects and meet deadlines
• Strong interpersonal skills
• Good judgment with the ability to make timely and sound decisions
• Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages
• Bilingual skills a plus
• Ability to effectively present information and respond to questions
• Ability to effectively communicate with people at all levels and from various backgrounds

• Calculate figures and amounts
• Analyze statistical and financial data
• Accurately complete detailed financial forms and paperwork
• Ability to communicate verbally over the telephone and be understood by clients & customers
• Sit for prolonged periods of time
• At times may require stooping, bending, pushing or pulling
• Manual dexterity & visual acuity necessary to fulfill essential functions of the position

• Work is primarily performed in an office setting