XPO Logistics (NYSE: XPO) is one of the fastest-growing companies in the transportation logistics business. We're creating jobs at record speed – and we're bringing a lot of qualified people on board. We've already added more than 20 locations this year by acquiring quality companies and opening new branches. We're also ramping up fast in Charlotte, where we just opened a new national operations center. Here's what you need to know about our business: we don't own trucks, ships or planes at XPO – we're in the middle of the action, fielding requests from shippers who have loads to move, and finding the best carriers for those loads. It's fast-paced, competitive work. We want people on our team who are driven to win; who are passionate, confident and tenacious. We've created an environment that's charged with adrenalin, where a big effort can pay off in a big way. And you'll do it with our support: we'll give you training and technology and a strong team to work with. This is your chance to make your mark with a company that's driving toward becoming a multi-billion dollar business within the next few years. Get in the game to win – and you'll go places with XPO.
This position is responsible for providing logistics support to the NAT-Brokerage operations, to include order entry, routing and dispatching, and/or traffic coordination (details below).
Enter loads from customer tenders into the company's IT system
Schedule and/or reschedule delivery appointments for all loads
Maintain customer profile information within the company's database
Accept or decline loads based on direction from account managers
Validate all load data prior to marking load as delivered (for accounting purposes)
Dispatch drivers to shippers in accordance with established procedures
Communicate with drivers and shipping personnel to ensure trucks are properly loaded
Provide detailed directions and instructions to properly route drivers
Update account managers on problem loads, and the actions that will or have been taken
Monitor daily pick-ups and deliveries
Verify that loads have arrived on time and in good condition
Verify that loads scheduled for pick-up the prior day have been picked up
Reschedule pick-up and/or delivery appointments as assigned
Update receivers and customers on the status of loads
Take check calls from drivers, to ensure that loads will arrive on time
Investigate product overage, shortage and damage, and complete the appropriate documentation
Other duties as required and assigned
High school diploma or GED (General Education Diploma) equivalency
Minimum six months to one year of related experience and/or training
A general understanding or knowledge of the transportation industry
An ability to write routine reports and correspondence
An ability to apply common sense to resolve issues and complete tasks effectively
An ability to carry out instructions furnished in written, oral or diagram form
Think big and act fast – that’s XPO.
XPO Logistics, Inc. (NYSE: XPO) is a passionate provider of transportation logistics...