Logistics Quality Control Manager
Ryder - Chattanooga, TN

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Logistics Manager position is responsible for the implementation and execution of process management and manages total customer satisfaction in a logistics operation.

  • Bachelor's degree in Business Logistics or Transportation or 8 (eight) years of combined college and/or relevant equivalent work experience is required.

  • Minimum of 2 (two) years of supervisory experience required.

  • Experience with warehouse and or software applications, routing and dispatch software systems required.

  • Experience with ground transportation operations including DOT, OSHA and all related safety regulations.

  • Additional Requirements:
    -Must be available to work some weekends as needed
    -Bachelor Degree in Quality Assurance or related field preferred
    -ASQ's Quality Auditor Certified preferred
    -Lean Six Sigma Certification desirable
    -Five (5) years of quality management experience in a transportation, warehouse or distribution environment preferred.
    -Five (5) years or more quality management/process improvement experience including process mapping, standard operating procedures documentation, and project management
    -Experience working in the automotive industry desirable
    -Proficiency with Microsoft Office (Word, Excel & PowerPoint) needed
    -Excellent written, verbal, presentation, and organizational skills needed

    -Design, implement, maintain, and audit the "Quality Management Systems" based upon established company or industry standards
    -Implement a standardized corrective action system
    -Conduct quality audits and prepares audit results
    -Supports regulatory compliance and certification requirements
    -Assist im implementing and maintaining customer satisfaction management process
    -Leads continous improvement projects as necessary
    -Provides the necessary quality training

  • Ensuring flawless execution and adherence to pre-established customer critical success factors.

  • Management of all areas of transportation to include safety, transportation, DOT regulation, compliance, P and L responsibility, distribution and customer service.

  • Management of assigned direct reports to include employee relation issues, performance management, new employee training and development.

  • Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

    About this company
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    Ryder System, Inc. is a FORTUNE® 500 provider of leading-edge transportation, logistics and supply chain management solutions. Ryder's...