Job Summary and Mission
Accountable for supervising the daily operations of the Logistics Department including document preparation and traffic coordination required to correctly process inbound consolidations in a cost-efficient manner and within defined standards. Models and acts in accordance with our guiding principles and core values.
Summary of Key Responsibilities
Responsibilities and essential job functions include, but are not limited to the following:
Provide responsible supervision and control for all department activities.
Develop and maintain excellent service to internal and external customers.
Set-up files for all documents and records relevant to the consolidation.
Receive, review, and process inbound documentation for an assigned base of accounts.
Provide written quotations as requested by customers.
Ensure Customer Profile information is entered and updated in system.
Manage pre-alerts daily to determine whether freight is arriving as expected.
Follow-up with carriers to confirm arrival time, and notify customer of status.
Ensure documents reach branch within one working day of freight arrival.
Provide training and quality management activities to assigned staff
Conduct annual performance reviews for all staff within department.
Address all employee performance problems promptly and directly in accordance with personnel policies.
Summary of Experience and Education
High School Diploma or GED required.
Bachelor's Degree preferred; or equivalent combination of work experience and completion of the LDP Program.
Minimum four years related experience.
Minimum three years industry experience preferred.
Minimum one year supervisory and/or lead experience required.
Knowledge, Skills and Abilities
Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
Ability to add, subtract, multiply and divide using units of U.S. or international currency, weight, volume and distance measurements.
Basic understanding of business financial principles including P & L's, budgets, payroll, financial reporting and expense control.
Ability to allocate work assignments and/or tasks responsibilities to others to maximize the organization's and the individual's effectiveness.
Makes customers and their needs a primary focus of one's action; developing and sustaining productive relationships.
Takes action that is consistent with available facts, constraints and probable consequences.
Explores alternatives and positions to reach outcomes that gain all parties' support and acceptance.
Analyzes complex problems and develops alternative solutions.
Ability to model the organization's vision and values and lead others.
Ability to plan work for self and others to ensure that work is completed efficiently.
Effectively participates in and/or supervises department projects related to assigned area of responsibility.
Develop and use collaborative relationships to accomplish work goals; develop individual relationships to accomplish work goals; develop individual relationships by listening, sharing ideas, and appreciating others' efforts.
Maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals.
Ability to read, write and speak English fluently.
Read, analyze and interpret complex procedures or regulations and write correspondence and procedural documents.
Speak effectively before groups of customers or employees.
Consistently at work and on time.
Licenses and Certifications
Travel required less than 10% of the time
CEVA Logistics U.S. is a regional unit of CEVA Logistics, part of giant CEVA Group. CEVA Logistics US provides freight forwarding and...