Logistics Support (3rd Shift)
Total Quality Logistics - Cincinnati, OH

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The Logistics Support position coordinates the load activities by talking with carriers, customers, suppliers and vendors, ensuring that loads are picked up and delivered on time.

Responsibilities:
  • Handle very high telephone call volume in a courteous, efficient manner during evening, night and weekend hours.
  • Schedule and verify loading and unloading appointments with shippers and receivers.
  • Work with carriers to monitor the loading and unloading. Identify and solve existing and potential problems.
  • Involve supervisor, and contact account executive as appropriate to resolve problems.
  • Locate carriers to cover customer loads with approved carriers.
  • Enter information into Load Manager program to update the system with pertinent information about activity during shift.
  • Perform miscellaneous clerical duties during periods of low call volume.
  • Contributes to the growth of the business by referring quality candidates into the hiring process.

Qualifications:
  • Good telephone and communication skills
  • Excellent organizational and follow up skills
  • Attentive to detail
  • Ability to work efficiently in fast paced environment
  • Ability to prioritize many different requests and handle changing priorities; able to work independently.
  • Strong customer service orientation
  • Basic computer proficiency
  • Compensation: $12.50/hour

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