Loss Mitigation Operations Analyst
Genworth Financial, Inc. - Raleigh, NC

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Genworth's Global Mortgage Insurance division, headquartered in Raleigh, North Carolina, is the only truly global mortgage insurer. With origins dating back to 1980, Genworth’s Global MI provides primary mortgage guaranty insurance coverage on residential mortgage loans, as well as mortgage pool insurance policies that enhance insurance coverage for various types of mortgage-related securities, in over two dozen countries worldwide.

This position provides business analytics support for the USMI Loss Mitigation Team with the overall goal of keeping responsible homeowners in their homes. This position reports to the Director of Operation Analytics for USMI and works closely with the Loss Mitigation team on the reporting and analysis of business metrics. The Operations Analyst partners with business leaders to provide decision support and drive operational efficiencies. This position also requires working with cross functional teams to improve forecasting visibility, collaboration with IT on automated reporting solutions and fulfillment of other ad-hoc requests as needed.

•Develop and Refine Management Information System to provide timely business critical metrics
•Publish Monthly Executive Dashboards with thoughtful insights and recommendations
•Analyze and Produce monthly results and highlight any potential risks/opportunities
•Improve and Develop Productivity/Resource models. Work with leaders on identifying and implementing productivity improvements.
•Refine and Improve effectiveness of Loss Mitigation Reporting
•Provide increased visibility in to Loss Mitigation activities through improved forecast processes, analysis of monthly results, emerging business/industry trends and pipeline reviews.
•Ad-Hoc Requests as necessary

Basic Qualifications
•Bachelor’s degree or equivalent work experience
•7+ years business experience including Business Analytics/ Analysis
•SAS Experience or other BI Query/Reporting Capabilities
•Proficiency with Microsoft office suite
•Ability to Analyze Large Amounts of Data and Summarize for Presentation to Senior Leaders
•Outstanding analytical, organizational and prioritization skills
•Strong collaboration skills
•Ability to influence others
•Demonstrated Excellence in Customer Service
•Exceptional ability to meet aggressive deadlines
•Ability to work with little or no supervision
•Excellent written, verbal communication skills
•Ability to thrive in a fast-paced environment

Preferred/Desired Qualifications:
•Previous Mortgage Insurance or Servicing experience

At this time, Genworth will not sponsor a new applicant for employment authorization for this position