Loss Prevention Agent
GAP Inc - Phoenix, AZ

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Responsible for conducting Inventory Control Audits in the following areas:

Cross-dock, Shipping, Receiving, trailer documentation, quality control and pick accuracy

If applicable - E-Commerce system audits, Refunds/Returns, Missing Packages, Fraud/Chargebacks

Responsible for initiating internal and external investigations based off the above audit results and/or received information from floor associates

Responsible for conducting all shortage related audits located in the LP Shortage database

Monitor associate, vendor and visitor entrances and exits from the buildings

Assure that all contractors and visitors are signed in and escorted to work areas

Conduct bag checks on all associates, vendors and visitors entering and leaving the building

Assist in Fire, Tornado and Earthquake evacuations by showing the evacuation routes and shelters to associates

Responsible for keeping the facility secure during non-operational hours

Monitor and respond to facility alarms

Monitor facilities'/campus' CCTV system

Maintain communications with the Loss Prevention and Facility Management

Complete all assigned daily, weekly and monthly responsibilities

Assist in operational audit process

Control all overnight and closed shift trailer activity. Signing and accepting paperwork, logging in trailer information and submitting paperwork on next available shift

Responsible for work assigned posts such as:
Receiving- Verification of seal chain of custody and ensure the bills of lading are properly received and stamped in the absence of receiving personnel.

Shipping- Checking bills of lading against trailer and seal numbers assuring that the shipments have proper documentation.

Warehouse floor- Patrolling, supervising sub-ordinates

Assisting the department in all aspects of Loss Prevention

Train new associates and Contract Security Officers

Perform shortage research and generate incident reports

Model and drive Gap's "Wear Your Passion" culture and philosophy.


1) Knowledge, skills & abilities:
  • Knowledge of Loss Prevention and/or security procedures preferred
  • Able to maintain constant awareness of surroundings; attention to detail
  • Must posses good oral and written communication skills
  • Self-motivated; must be able to multi-task and work in fast paced environment work with little supervision
  • Must present a professional demeanor and appearance at all times
  • Be available to work any shift or facility within campus upon request
  • Preparing computer reports on Windows, Microsoft Office and the LP Shortage Database
  • Strong problem solving and decision making skills.
  • Strong organizational skills.
  • Demonstrated teamwork and flexibility.
  • High professional standards regarding customer service and confidentiality.
  • Experience conducting and resolving internal and external investigations.
2) Minimum experience/educational level:
High School Diploma or equivalent required

Any combination of 3 or more years of related experience or a Bachelors degree form an accredited learning institution preferred

CPR/First Aid Certification preferred

State certification required, where applicable.

4) Physical Requirements:
Ability to work nights and weekends appropriate to retail business needs.

Must be able to stand/walk distribution center floor for hours at a time.

Must be able to lift and carry 50lbs.

Primary Location





Distribution Centers

About this company
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The ubiquitous clothing retailer Gap has been filling closets with jeans and khakis, T-shirts, and poplin since the Woodstock era. The firm,...