Front End Control Officer
Greets customers and provides support as customers enter the store (ex: provides shopping carts or TJX rewards media and information).
Provides an effective deterrent to theft by maintaining a professional and knowledgeable presence at front end.
Monitors high shrink departments and provides customer service in high shrink departments, as needed.
Conducts routine inspections of alarm systems and locking mechanisms, and follows up on findings.
Promotes/encourages safe cash handling (e.g., bank deposits, cash pick-ups).
Conducts bag checks and conducts/supports EAS tagging and ticketing audits in high shrink departments.
Responds to EAS alarms and completes other audits and assessments as directed by the Region or Zone.
Supports customer service initiatives in the dressing room.
Encourages safety awareness and supports maintenance of a risk-free environment.
Maintains an effective partnership with Store Management and LP team members to accomplish work assignments and overall goals/objectives.
Coordinates and executes shrink reduction activities in conjunction with management.
The ability to work independently
Good written and verbal communication skills.
Retail Experience or a Criminal Justice background is a plus.
In addition to our open atmosphere and supportive work environment, we are proud to offer an exemplary
benefits package that includes: Optional participation in medical, dental, life insurance, long term
disability, vision discount program, 401(k) profit sharing plan, and dependent care spending. The TJX
Companies, Inc. also provides company paid benefits such as basic life insurance, short-term income
protection, and short-term disability. We offer competitive paid time off benefits, an Associate discount
and opportunity for leaves of absences. Benefit eligibility varies depending on hours worked and length
T.J. Maxx is an equal opportunity employer committed to workplace diversity.
The TJX Companies, Inc. - 2 years ago
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The TJX Companies, Inc. is the leading off-price retailer of apparel and home fashions in the U.S. and worldwide, ranking No. 115 in the...