Incumbent is responsible for the day-to-day supervision and execution of Loss Prevention field support of store operations, to include management of Assistant Regional Field Manager, LP Managers, and LP Officers assigned to their region, standardized enforcement of LP policies, procedures and protocol, coordination and oversight of all internal and external field investigations, and liaison with store operations personnel, as required. Assist in providing support and direction to High Priority Loss Prevention teams as needed.
Responsible for the authorization and conduct of Loss Prevention investigations, both internal and external, to include continuous communication and consultation with Asst. Field Manager and LP managers, thorough review of case facts, critique and approval of completed investigation reports, and the accumulation of relevant investigation data.
Monitor and direct staff in use of XCPS security software and LP technology (camera systems) in accordance with department standards.
Assume personal responsibility for sensitive investigations as assigned.
Maintain direct oversight and involvement with Asst. Field Manager on serious inventory shrink, perishable margin variances, and other areas of potential loss as directed by Loss Prevention management, be measured by inventory and quarterly audit results, and the profit and loss statement for the assigned area.
Ensure strict compliance with all corporate/departmental policy, procedures, and protocol at all levels of LP regional field operations.
Review and direct the staffing based upon need, and risk to the company for the assigned region. Oversee and closely monitor the integrity of the recruiting and interview processes (ensuring qualifications of all interviewees in advance) within assigned region.
Review and monitor departmental budget exceptions and field compliance within the established budgeted, to be measured individually by actual results within each LP Region.
Ensure LP department audits and inspections are professionally completed in accordance with established standards; accountable for consistency and thoroughness of LP responses/corrective actions to audit findings within assigned region.
Develop, train and evaluate the loss prevention staff
Develop and implement programs to keep Loss Prevention awareness high, and store associates aware of company standards as they relate to the loss prevention areas.
Manage and direct an effective "Store Opening Support Team," with adaptable manpower and equipment resources to be tailored to each store opening within assigned, responsive to specific security needs.
Provide direction as assigned to a "High Priority Loss Prevention Team" as needed, providing staffing as requested.
Provide support and direction for corporate initiatives to reduce waste in assigned risk areas.
Continuously review and evaluate existing Loss Prevention programs, recommending both improvement changes and new initiatives based on analysis and findings.
Perform other related duties as assigned by management and adhere to all company policies and procedures.
Price Chopper Supermarkets, a subsidiary of The Golub Corporation is a regional grocery store chain that has 125+ stores in New York,...