Lotus Notes Administrator
UNICON International, Inc. - Marysville, OH

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We are currently accepting resumes for a Lotus Notes Administrator in Marysville, OH .

The selected candidate will perform the following duties:
  • Monitor and support activities for all Notes requests
  • Resolve various Lotus Notes client issues via ticket escalation and phone support
  • Utilize Notes First Aid (local resource) for troubleshooting Notes
  • Support Notes 8.5 applications, Mail andSameTime
  • Perform password restores for Lotus Notes platform
  • Follow all policies, procedures and guidelines established for Infrastructure Services department
  • Follow management escalation procedures for all problems that have significant impact to company business
  • Communicate clearly and effectively to others
  • Document all calls received and/or worked on
  • Attend required company / department team meetings
  • Ensure all necessary paperwork is complete before leaving
  • Read and respond to all email at leastthree times daily
  • Respond to voice mail clear and concise via e-mail, phone, and paperwork
  • Update and maintain Training documents and knowledgebase material
Required Skills and Experience:
  • Two years experience with Domino Administration (Version 6 or Higher)
  • Two years experience with Security, Catalogs and DB Maintenance
  • Two years experience in Windows XP configurations
  • Two years experience in MS Office Suite products (Word, Excel, PowerPoint)
  • Two years experience within Microsoft Networking and Support (Active Directory, WINS, TCPIP)
  • Possess excellent customer service skills
  • Capable of rudimentary client and database configurations
  • Capable of database and access control list administration
  • Able to perform duties with limited supervision
Preferred Skills and Experience:
  • Technical Writing Skills
  • Business Communication skills (email etiquette)
UNICON International, Inc. is an Equal Opportunity Employer.

If you are interested in working for an organization where honesty, integrity and quality are among the core principles then click apply today!

Keywords: Domino Administration, Security, Catalogs, DB Maintenance, Windows XP, MS Office, Microsoft Networking