MARKET PRESIDENT
United Surgical Partners International - Jersey City, NJ

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Responsibilities and Expectations
The following description of the job responsibilities and performance expectations are intended to reflect the major responsibilities of the job, but is not intended to describe the minor duties or other responsibilities as may be assigned from time to time.

GROWTH
  • Participate in the development of the annual Strategic Plan for Market with health system partner(s) and in alignment with USPI’s overall strategic direction; incorporate long term goals and vision
  • Communicate and implement the strategic plan directly and through their leadership teams; identify milestones that will drive motivation and accountability
  • Monitor and oversee the Growth and Sales Plans for each facility and for the Market, coordinating with RVP(s), Partnership Vice President, Physician Liaison(s), and USPI’s Development team
  • Assist USPI’s development team with projects in the Market by supporting new center development or acquisition transition; add value through lessons learned and long term market strategies that consider multiple perspectives.
Competencies:
  • Strategic Agility
    • Sees ahead clearly
    • Can anticipate future consequences and trends accurately
    • Has broad knowledge and perspective
    • Is future oriented
    • Can articulately paint credible pictures and visions of possibilities and likelihoods
    • Can create competitive and breakthrough strategies and plans
  • Business Acumen
    • Knows how businesses work
    • Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization
    • Knows the competition
    • Is aware of how strategies and tactics work in the marketplace
  • Dealing with Ambiguity
    • Can effectively cope with change
    • Can shift gears comfortably
    • Can decide and act without having the total picture
    • Isn’t upset when things are up in the air
    • Doesn’t have to finish things before moving on
    • Can comfortably handle risk and uncertainty
  • Organizing
    • Can marshal resources (people, funding, materials, support) to get things done
    • Can orchestrate multiple activities at once to accomplish a goal
    • Uses resources effectively and efficiently
    • Arranges information and files in a useful manner
  • Creativity
    • Come up with a lot of new and unique ideas
    • Easily makes connections among previously unrelated notions
    • Tends to be seen as original and value-added in brainstorming sessions
LEADERSHIP
  • Maintain an appropriate focus on organizational development and succession planning as well as employee recognition; understand peoples’ strengths and opportunities and use them to plan an effective organization
  • Inspire confidence in partners, team and management through effective communication and priority setting, attention to detail, and strategic alignment
  • Have a strong, adaptable presence that enables effective relationships and aids in establishing credibility with both partners and team
  • Effectively get things done through others by setting clear expectations and holding people accountable; empower team to make decisions and create a climate where they want to do their best; understand the organization well enough to minimize obstacles
  • Utilize Physician and Employee Satisfaction surveys as a tool for ongoing improvement within market; invite input and feedback from customers and team

Competencies:
  • Perseverance
    • Pursues everything with energy, drive and need to finish
    • Seldom gives up before finishing, especially in the face of resistance
  • Hiring and Staffing
    • Has a nose for talent
    • Hires the best people available from inside or outside
    • Is not afraid of selecting strong people
    • Assembles talented staffs
  • Interpersonal Savvy
    • Relates well to all kinds of people – up, down, sideway, and inside and outside of the organization
    • Builds appropriate rapport
    • Builds constructive and effective relationships
    • Uses diplomacy and tact
    • Can diffuse even high-tension situations comfortably
  • Integrity and Trust
    • Is widely trusted
    • Is seen as a direct, truthful individual
    • Can present the unvarnished truth in an appropriate and helpful manner
    • Keeps confidences
    • Admits mistakes
    • Doesn’t misrepresent him/herself for personal gain
QUALITY
  • Must be technically savvy related to the market level USPI’s EDGE™ reporting responsibilities
  • Actively utilize the USPI’s EDGE™ reporting to establish quality goals and objectives within market
  • Advocate for USPI’s EDGE™ with partners and teams and hold market segments accountable
  • Report quality measure performance data to health system partners
  • React appropriately and in a timely manner to USPI’s EDGE™ event reports
  • Engage fully in 1 st Response calls and follow-up
  • Oversee and hold facilities accountable for maintaining or acquiring accreditation within USPI’s recommended guidelines
  • Utilize Patient Satisfaction surveys as a tool for ongoing improvement within market

Competencies:
  • Ethics and Values
    • Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times
    • Acts in line with those values
    • Rewards the right values and disapproves of others
    • Practices what he/she preaches
  • Customer Focus
    • Is dedicated to meeting the expectations and requirements of internal and external customers
    • Gets first-hand customer information and uses it for improvements in products and services
    • Acts with customers in mind
    • Establishes and maintains effective relationships with customers and gains their trust and respect
OPERATIONS
  • Ensure that USPI’s EDGE TM is fully deployed within the Market, leading the effort to establish USPI’s EDGE TM as the cornerstone for operational and financial processes
  • Ensure annual RVP Audits of internal controls occur at each facility within the Market where applicable
  • Participate as lead executive on Monthly Operations Review calls, summarizing results to Group President
  • Prioritize/coordinate all USPI resources as needed in order for the facilities to achieve goals/objectives
  • Has the functional and technical knowledge and skills related to financial statements, balance sheets and other operational reporting to make decisions and set priorities accordingly; can learn on the fly
Competencies:
  • Action Oriented
    • Enjoys working hard
    • Is action oriented and full of energy for the things he/s she sees as challenging
    • Not fearful of acting with a minimum of planning
    • Seizes more opportunities than others
  • Priority Setting
    • Spends his/her time and the time of others on what’s important
    • Quickly zeros in on the critical few and puts the trivial many aside
    • Can quickly sense what will help or hinder accomplishing a goal
    • Eliminates road blocks
    • Creates focus
  • Command Skills
    • Relishes leading
    • Takes unpopular stands if necessary
    • Encourages direct and tough debate but isn’t afraid to end it and move on
    • Is looked to for direction in a crisis
    • Faces adversity head on
    • Energized by tough challenges
FINANCIAL PERFORMANCE
  • Oversee the development of the annual Market budget; bring multiple aspects of the market and company strategy to the table for consideration
  • Accountable for financial performance of the Market, with expectations that the Market budget is met or exceeded each year
  • Report in writing and verbally, clearly and concisely to upper management and health system partners on key drivers and trends in performance
Competencies:
  • Drive for Results
    • Can be counted on to exceed goals successfully
    • Is constantly and consistently one of the top performers
    • Very bottom-line oriented
    • Steadfastly pushes self and others for results
  • Decision Quality
    • Makes good decisions based upon a mixture of analysis, wisdom, experience and judgment
    • Most of his/her solutions and suggestions turn out to be correct and accurate when judged over time
    • Sought out by others for advice and solutions
  • Presentation Skills
    • Is effective in a variety of formal presentation settings
    • Is effective both inside and outside the organization and on both easy data-heavy and controversial topics
    • Commands attention and can manage group process during the presentation
    • Can change tactics mid-stream when something isn’t working
  • Intellectual Horsepower
    • Is bright and intelligent
    • Deals with concepts and complexity comfortably
    • Described as intellectually sharp, capable and agile
COMMUNICATION
  • Facilitate communications between health system partners, physicians and USPI
  • Communicate with all Partners Consistently and Effectively
  • Attend, when appropriate, Partners’ Advisory Board, Governing Board and Partnership Meetings
  • Organize and actively participate in quarterly health system JV Board meetings
  • Attend, when required, Governing Board meetings of individual facilities
  • Host Market Operations meetings with management team
  • Attend all USPI management meetings throughout the year
Competencies:
  • Problem Solving
    • Uses rigorous logic and methods to solve difficult problems with effective solutions
    • Probes all fruitful sources for answers
    • Can see hidden problems
    • Is excellent at honest analysis
    • Looks beyong the obvious and does not stop at the first answers
  • Negotiating
    • Can negotiate skillfully in tough situations with both internal and external groups
    • Can settle differences with minimum noise
    • Can win concessions without damage to relationships
    • Can be both direct and forceful as well as diplomatic
    • Gains trust quickly of other parties to the negotiations
    • Has good sense of timing
  • Political Savvy
    • Can maneuver through complex political situations effectively and quietly
    • Is sensitive to how people and organizations function
    • Anticipates where land mines are and plans his/her approach accordingly
    • Views corporate politics as a necessary part of organizational life and works to adjust to that reality
  • Composure
    • Is cool under pressure and does not become defensive or irritated when times are tough
    • Is considered mature and can be counted on to hold things together during tough times
    • Can handle stress and is not knocked off balance by the unexpected
    • Doesn’t show frustration when resisted or blocked
    • Is a settling influence in a crisis
JOB REQUIREMENTS:

Qualifications:

Applicant MUST HAVE HEALTHCARE IN THEIR BACKGROUND; hospital or ASC. • Bachelor's Degree in one of the health professions, business administration, public administration or other suitable field. Master's degree preferred. • Minimum five plus years experience in a top administrative or management position in the ASC industry • Excellent verbal and written communication skills. • Ability to work well with healthcare partners, physicians, employees, patients and others. • Ability to write reports, business correspondence and procedural manuals. • Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. • Ability to work with mathematical concepts for the purpose of financial budgeting, reporting and analysis. Candidate MUST reside in the New Jersery/New York area or be willing to relocate to the area.

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