The Manager, Accounts Receivable provides overall leadership in planning, organizing, and directing activities that support insurance follow-up, denial management,cash application and refund processes in the PNO Physician Billing Office for physician services. The Manager monitors staff productivity, quality, and efficiency to ensure financial and collection metrics are achieved. The incumbent identifies and reports opportunities to enhance the physician revenue cycle to improve cash flow, reduce days in accounts receivable, minimize write offs, and decrease denials.
Minimum Education: Required: Bachelors Degree OR equivalent training acquired via work experience or education
Preferred: Bachelors Degree
Required: 3-5 years of previous job-related experience
Preferred: 6-10 years of previous job-related experience
Minimum Experience Details: Minimum of 5 years in a physician billing office with direct accountability for managing the accounts receivable department.
Managerial Experience: 5+ years Managerial Experience
Details: Minimum of 5 years in a physician billing office with direct accountability for managing the accounts receivable department.
Position Responsibilities: Operations ? Directs the day to day operations of the payor team for denial management, appeals, insurance follow-up, cash application, and refund functions. Insurance Follow-up and Denials Management ? Analyzes open accounts receivable to identify trends, determine root causes, and develops action plans to reduce denials, control write offs, and expedite cash flow. Cash Applications ? Ensures payment files, manual vouchers, and patient payments are processed timely. Refunds ? Follows government, payor, and patient refund requirements to assure insurance and patient refunds are processed correctly and timely. Financial Metrics ? Monitors financial objectives in collaboration with the Physician Billing Office Director and Department Administrators. Information Systems ? Assists Director with implementing new technologies that expedite receivables and enhance workflow. Professional Development ? Remains current in trends, major advances, and business strategies related to the physician revenue cycle.|