The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service.
If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans .
The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.
The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define who we are, our culture, and how we care for Veterans, their families and other beneficiaries. The Values are I ntegrity, C ommitment, A dvocacy, R espect and E xcellence ( I CARE ).
America's Veterans need you!
To find out more, go to http://www.va.gov/jobs/ .
You must be a U.S. citizen to apply for this job.
You will be subject to a background/suitability investigation.
Employee serves as a Mail Clerk within the Cash Management Branch of the Budget and Accounting Division (BAD) in the Consolidated Patient Account Center (CPAC), Lebanon, PA. The CPAC is a regionally consolidated business entity established to enhance revenue operations throughout the Veterans Health Administration (VHA) Network by standardization and consolidation of functions, and the integration of VHA and industry best practices. Duties for this position include, but may not be limited to: reviews incoming mail, publications, and directives and presorts into action or information categories; routes non-controlled materials and prepares control and routing sheets; determines routing, number of copies required and assigns suspense dates, and maintains suspense files for follow-up; processes various types of mail (i.e., general, express, registered, uninsured, priority, reply or certified mail, special items, etc.) such as opens, sorts, date stamps, classifies, processes, maintains logs and records, and routes; performs general clerical tasks such as establishing and maintaining office files, collating documents, preparing folders; conducts follow-up with veterans via telephone, electronic or written media, etc.; and protects printed and electronic files containing sensitive data in accordance with the provisions of the Privacy Act of 1974 and other applicable laws, regulations, statutes and policies.
WORK SCHEDULE: Monday-Friday, 8am - 4:30pm
NOTE: This position requires long periods of standing while sorting mail, as well as, a great deal of walking to deliver the mail throughout the facility.
***RELOCATION EXPENSES AND/OR INCENTIVES ARE NOT AUTHORIZED***
Requires One (1) year of General experience. General experience is progressively responsible clerical, office or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of this Mail Clerk position to be filled. (A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.)
OR Two (2) years of successfully completed education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. (Transcript required)
OR Equivalent combinations of successfully completed post-high education and experience may be used to meet the total experience requirement. (Transcript required)
You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) as part of the assessment questionnaire for this position:
Knowledge of mail processing procedures and U. S. postal regulations.
Ability to maintain accurate and detailed records.
Ability to communicate effectively with people from a variety of backgrounds.
Ability to review various documents and messages to determine the proper routing within the organization.
PHYSICAL REQUIREMENTS: No unusual physical requirements are present. The work is primarily sedentary, although some slight physical effort may be required. However, this position requires long periods of standing while sorting mail, as well as, a great deal of walking to deliver the mail throughout the facility.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/qualifications .
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).
APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Please refer to this checklist to ensure proper accreditation and for foreign education requirements.
When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability. If the military member is within 120 days of separation and does not yet have a DD214, the member may instead submit any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.
Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference ," (go to http://www.opm.gov/forms/pdf_fill/SF15.pdf ) and required documentation with your application materials. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/veterans.aspx .
HOW YOU WILL BE EVALUATED:
Applicants will be ranked based on four quality groups, as follows:
Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;
Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and
Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.
After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group. Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group. Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group. The best qualified group is the first to be referred to the hiring facility for further consideration and possible interview. The remaining groups may be referred based on the number of applicants available.
VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered: http://www.va.gov/jobs/job_benefits/benefits.asp .
The Federal Government has special appointing authorities for persons with qualifying disabilities (go to http://www.opm.gov/disability/peoplewithdisabilities.asp ). For additional information on these, and other special appointing authorities, refer to this checklist or contact the hiring Human Resources Management Service at: 120 SE 6th St
Topeka, KS 66603
VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
Department of Veterans Affairs - 16 months ago