Mail Clerk
NCO Group - Saint Joseph, MO

This job posting is no longer available on NCO Group. Find similar jobs: Mail Clerk jobs - NCO Group jobs




NCO is an industry leader in providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a diversified customer base. Our clients are empowered to successfully address immediate business needs, while empowering long-term growth across the entire customer lifecycle. NCO currently provides services through offices in Antigua, Australia, Barbados, Canada, Guatemala, India, Mexico, Panama, the Philippines, United Kingdom and the United States.

Principal Responsibilities

Maintain daily, weekly, and monthly tracking files.

Verify all correspondence, packages, and pre-defined items are received, sorted, and delivered to the appropriate parties/destinations in a timely fashion.

Increase operation efficiencies by providing support to various departments.

Collect all outgoing mail from different designated drop off locations in different departments and pack for postal pickup.

Log, receive, and sign for deliveries of incoming packages via Airborne, Federal Express (Fed Ex), and United Parcels Service (UPS), etc.

Distribute all received packages and correspondences twice daily.

Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations relating to job duties. .

Knowledge, understanding, and compliance with SST policies and procedures.

Partner with Project Management Office (PMO) for User Acceptance Testing (UAT)/ Production Verification Testing (PVT) for new system implementations.

Provide feedback to management concerning possible problems or areas of improvement.

Make recommendations to implement improved processes.

Perform other duties as assigned by management.


High School Diploma or General Education Development (GED) certificate or equivalent relevant work experience desired.

Ability to maintain the highest level of confidentiality.

Ability to work independently, take initiative, and respond to rapidly changing priorities in a multi-tasked environment.

Excellent interpersonal, written, and oral communication skills.

Ability to work in a team fostered environment.

Ability to work in a multi-tasked environment.

Ability to prioritize and organize work.

Ability to adapt to a flexible schedule.

Work Environment

Office environment.

Ability to lift and/or move 20 pounds with or without accommodation.

We offer a competitive salary and comprehensive benefits package, paid time off and a 401 (k) plan.




Primary Location


Work Locations

St. Joseph, MO

4315 Pickett Road

Saint Joseph


Employee Status




Job Level

Entry Level


Day Job

Education Level

High School Diploma/GED/CXC (±11 years)

NCO Group - 21 months ago - save job
About this company
179 reviews
NCO Group, Inc. (NCO) is a holding company and conducts substantially all of its business operations through its subsidiaries. NCO is a...