With limited direction this role is responsible for supervising a team of maintenance shop employees and directing the workflow to ensure the safety and productivity of the division vehicles, equipment and / or containers. This role may act as manager-on-duty in the absence of other managerial personnel and handles a broad array of management responsibilities.
The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The actual duties required of this position will vary. As noted below, the list is not exhaustive of all duties that the position holder may be required to perform.
- Supervises employees performing maintenance shop activities. This includes but is not limited to carrying out personnel actions for maintenance shop employees, including but not limited to making or effectively recommending hiring decisions, training, and evaluating employees; coaching, counseling and managing performance; and making or effectively recommending salary, merit, promotion or other pay change recommendations. This role also makes recommendations and / or takes correction action to manage performance as appropriate.
- Reviews work orders and assigns tasks to maintenance employees to accomplish. Verifies the quality of work performed. Where appropriate, coaches mechanics on techniques and procedures and takes corrective action, as warranted, to manage performance as appropriate.
- Maintains open communications with division departments to ensure fluid and effective operations. This may include coordinating with accounting respective to the flow of information through procurement and accounting systems. This also includes working closely with the operations team as related to equipment maintenance and repairs. In so doing, the utilization of independent discretion and judgment as to matters of significance is required.
- Monitors, assesses and controls the department’s operational performance and takes action to redirect activities as appropriate. Reports on the department’s performance for the division leadership’s review, making recommendations for process or programmatic changes where opportunities for improvement exist. In so doing, the utilization of independent discretion and judgment as to matters of significance is required.
- Anticipates and organizes work to be performed based on routine preventative maintenance or as needed. Develops work schedules and grants time off as appropriate to match staffing level requirements for the maintenance shop.
- Inspects trucks and tools and monitors maintenance activities, verifying the quality of work performed to ensure safety and productivity procedures are followed. Identifies training opportunities and as necessary, documents issues and discusses constructively with employees to correct behaviors. This may include implementing and / or effectively recommending disciplinary action such as issuing written warning notices as appropriate up to and including termination.
- Anticipates equipment and parts needs and procures parts, within assigned spending limits, necessary to complete repairs. Refers larger purchases or major repairs to a manager as appropriate.
- May serve as first step supervisor in employee internal dispute resolution process.
- On occasion and as necessary road tests vehicles to determine necessary repairs.
- Handles related administrative matters for the team including substantiating payroll, maintaining records of all preventive and corrective maintenance performed, ensuring the appropriate data entry of information into Dossier, preparing and submitting the budget for approval and setting department goals as aligned with targets/goals established by the division’s leadership team.
- Performs other job-related duties as assigned or apparent.
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EXPERIENCE, EDUCATION, CERTIFICATION:
- A high school diploma or G.E.D. certification and two years of vehicle / hydraulic maintenance or welding experience; OR six years of vehicle / hydraulic maintenance or welding experience
- One year supervisory or progressively responsible experience in a lead role.
- Must meet all regulatory requirements to operate trucks and other equipment used.
- Class A or B CDL without airbrake restriction and any applicable endorsements.
- The ability to demonstrate a history meeting the Department of Transportation Driver Qualification File Requirements.
- Mechanic school certification and / or ASE certification
OTHER KNOWLEDGE, SKILLS, ABILITIES:
The following key competencies represent qualities, traits and behaviors that a successful employee will exhibit. This list is not exhaustive, as other qualities, traits and behaviors are also desired.
- Knowledge of DOT, OSHA and other related state and federal regulations
- Effective and professional communication skills to provide the team with necessary information in a timely and accurate manner
- Understands the value of a customer service orientation and has the ability to foster that mentality with the team
- The ability to act as well as promote ethical behavior
- The ability to anticipate business needs and plan accordingly to ensure that equipment, employee resources and fiscal resources are utilized in the most efficient manner as detailed above
- A high level of analytical skill is required to address issues, develop a range of possible solutions and select the best option
- Organizational skills are required to maintain records regarding the status of equipment, personnel, schedules, and problems
- The ability to collaborate and encourage employee engagement to achieve productivity goals
- Thorough knowledge of safe working practices and the ability to promote and enforce safety rules and procedures
- The ability to effectively supervise others as described above. This includes the ability to set clear and challenging goals for the maintenance team and address performance problems as needed
- The skill and ability to foster positive and cooperative working relationships with employees
REPRESENTATIVE MACHINES, TOOLS, EQUIPMENT AND/OR SOFTWARE USED:
The following machines, tools, equipment and/or software are commonly, but not always, associated with the performance of this position. Actual machines, tools, equipment and/or software used will vary.
- Office equipment including, but not limited to computer, telephone, fax, copier and calculator
- Microsoft Office products including Word and Excel and other programs consistently used in industry.
- Company information systems applications including Lawson, Dossier, ePro and Kronos and other programs consistently used in industry.
- Vehicle diagnostic equipment
- Tools and equipment used in the shop including but not limited to floor sweeper, fork lift, hydraulic hose, air powered tools and hand tools
- Various types of waste collection trucks
ENVIRONMENTAL/ATMOSPHERIC WORKING CONDITIONS:
The following environmental/atmospheric working conditions are commonly, but not always, associated with the performance of this position. The actual working conditions will vary.
Republic Services is a dynamic company that offers a competitive salary and benefits package including major medical coverage, supplemental insurance programs, retirement benefits, and paid vacation and holidays.
- This role splits time performing work in an office setting and in a maintenance shop. The majority of time is generally spent on the shop floor interacting and supporting technicians. The balance of time is in an office setting where physical requirements include the ability to operate office equipment, sit for long periods of time throughout the day and the ability to work in a fast paced environment.
- Work performed in the shop entails exposure to hazardous working conditions including but not limited to toxic / caustic chemicals and solvents, dust and other air particles, loud noises, fumes, vibrations, mechanical systems, electrical systems and higher than normal ambient temperatures. Occasional exposure to extreme weather conditions as well as exposure to residential and commercial waste.
- On occasion, when inspecting work or assisting mechanics or technicians with work load, physical requirements include the ability to bend, twist, stoop, sit and stand for periods at a time. Inspections, repairs and maintenance require the ability to ascend and descend truck cabs as well as climb onto the rear of trucks and compactors. The ability to work underneath trucks to inspect or perform repairs, either in a garage or outdoor environment on a service call is required. Lifting, carrying, pushing and pulling parts and tools weighing up to 75 pounds for distances of 25 to 50 feet are necessary to change tires and perform general repairs and maintenance etc.
- Position may require extended hours, including some weekends and holidays
Republic Services promotes a drug-free and alcohol-free workplace and conducts pre-employment drug testing.
Republic Services - 14 months ago