Managed Services Power Systems Engineer
Sirius Computer Solutions - Omaha, NE

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Sirius Computer Solutions is a nationally recognized solution provider with a certified team of sales and technical professionals who have the skills, product knowledge and commitment to help clients develop and implement the right solutions to solve their business needs. You will be joining a company known for cultivating the best talent, providing a positive work environment, and offering a competitive compensation and benefits package designed to help our employees to thrive both personally and professionally.

The “Managed Services Power Systems Engineer – IBM i” is responsible for

  • Operating system installation and upgrades
  • Installation and configuration of various software packages
  • Ordering and installation of patches and fixes (PTFs)
  • Problem analysis, documentation, root-cause analysis, and creation of incident reports
  • Troubleshooting, problem resolution, maintenance, and support
  • Performing cost analysis and technical reviews of customer environments
  • The position will have direct contact with Sirius customers, including occasional travel to customer sites (approximately 10%)
Primary Duties & Responsibilities

  • Perform platform-specific technical tasks including operating system upgrades, installation and configuration of various software packages, installation of patches and fixes (PTFs)
  • Perform problem analysis and documentation, root-cause analysis, and create incident reports
  • Perform detailed troubleshooting for complex system engineering issues
  • Perform design, creation, implementation and documentation of system and application monitoring, scheduling packages, and tape management systems
  • Perform on-demand save and restore operations using various technologies and software packages
  • Perform migrations and due-diligence documentation for new Sirius Managed Services customers
  • Perform maintenance tasks relating to iTera and Mimix, including installation, patching, health checks, audit review and repair, configuration modifications, and role swap/switch processing
  • Work with account management personnel to participate on conference calls and perform tasks in support of the client relationship
  • Coordinate with team with pre-sales questions regarding existing customer base
  • Work with IBM and other vendors to resolve customer issues
  • Act as a liaison between Engineering and Operations groups
  • Provide guidance and on-the-job training to less-experienced personnel
  • Provide on-call support in a defined rotation schedule

Basic Qualifications

  • Bachelors degree in computer science or related field
  • At least 5 years work experience
  • Experience with Microsoft Office suite of products (Outlook, Word, Excel, etc.)
Other Required Qualifications

  • Experience with troubleshooting and maintenance of environments running the IBM i operating system
  • Experience in technical support environment
  • Experience with Mimix, iTera HA, or PowerHA
  • Experience with the IBM i operating system (iSeries, AS/400, i5/OS, OS/400)
  • Experience with Virtual I/O Server (VIOS)
  • Experience with IBM Power Systems servers
  • Experience with Backup, Recovery, and Media Services (BRMS)
  • Demonstrated knowledge of TCP/IP concepts, including but not limited to: routing, FTP, NAT, DNS
  • Experience with Hardware Management Console (HMC) and logical partitioning
  • Demonstrated presentation and communication skills
Preferred Qualifications:
  • Completion of certifications related to job role available from IBM
o IBM i Administrator or current equivalent

o IBM i Virtualization or current equivalent

For those ready to Get Sirius, we offer a competitive benefits package which includes such plans as medical, dental, vision, life insurance, disability coverage, flexible spending accounts, long term care, 401(k), paid holidays, and sick leave and vacation accrual. In addition, Sirius employees may utilize other benefits such as including education reimbursement, online training and travel programs.

Sirius Computer Solutions, Inc. is committed to creating a diverse environment and is proud to be an equal opportunity/affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, domestic partner status, national origin, genetics, disability, age, or veteran status.

Sirius Computer Solutions - 23 months ago - save job
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