Management and Program Analyst
National Archives and Records Administration - Washington, DC

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You will serve as a Management and Program Analyst in the Office of Government Information Services (OGIS).

The Open Government Act of 2007 amended the Freedom of Information Act (5 U.S.C. 552) to create an Office of Government Information Services (OGIS) within the National Archives and Records Administration. OGIS opened in early September 2009 with one of its main tasks to review policies and procedures of administrative agencies under the Freedom of Information Act (FOIA), to review agency compliance with the FOIA, and to recommend policy changes to Congress and the President to improve FOIA administration. Another main task of OGIS is to resolve disputes between FOIA requesters and agencies, in support of the OGIS role of "FOIA ombudsman," and to issue advisory opinion if mediation has not resolved the dispute. The work of OGIS is a new government-wide initiative, not previously charged to any one government entity. The scope of providing these new services across the entire Executive Branch is challenging.

Whether you are new to the Federal Government or an experienced professional seeking a career change, you can make history at the National Archives. Our dedicated staff works across a variety of career fields to safeguard the records of the Federal Government - more than 10 billion of them.

Visit our Employee Gallery at to see the kinds of dynamic projects our staff are undertaking. If you want a career where you can see the difference your work makes, then join the National Archives!

Who May Apply :
All U.S. Citizens .

This vacancy is being filled at the GS-11 developmental level. (Full performance level: GS-13.)

Note : This position is being advertised concurrently under Merit Promotion procedures. Applicants under special hiring authorities (e.g., Disabilities Program, Peace Corps, Veterans Recruitment Appointment, Former overseas employee, Former National Guard Technician, etc.) who wish to be considered must apply under Merit Promotion procedures, Job Announcement number JD906471SH.
  • U.S. Citizenship
  • Background Investigation or Security Clearance
  • Relocation Expenses Will Not Be Paid
  • More than 1 job may be filled if additional vacancies occur within 90 days

DUTIES: At the full performance level,

- Leads in the monitoring of department and agency compliance with the Freedom of the Information Act (FOIA) through robust analysis of annual FOIA reports and Chief FOIA Officer Reports filed annually with the Department of Justice.

- Resolves disputes between FOIA requesters and agencies. Conducts information gathering, facilitation, and where necessary, provides mediation services to resolve disputes. Uses information gathered in casework to improve OGIS procedures, inform OGIS best practices and contribute to OGIS training materials for FOIA professionals or FOIA Public Liaisons.

- Assists in analyzing and evaluating the effectiveness with which OGIS program operations are meeting established goals and objectives as mandated by the OPEN Government Act of 2007. Serves as a technical expert on interpretation and execution of the FOIA in order to aid in the development of policy and procedures issued and administered by OGIS.

- Assists in OGIS outreach efforts. Compiles and keeps up-to-date collection of instances in which FOIA made a difference to educate agencies, requesters and the public about the importance of FOIA to our democracy. Assists in developing and delivering interagency and agency specific training. Manages OGIS’s blog.

- Manages OGIS’s Web-based communications. Assists and facilitates the production, issuance and distribution of OGIS information including web-based products related to OGIS program and services.

- Assists in the development and coordination of the OGIS training program (including on-line training) for agencies and FOIA staff.

- Assists in developing and establishing databases, tracking, and other automated tools for internal program management and operational use and for external interactive services appropriate to carrying out the OGIS mission.

- Provides support to the supervisor and mediators in response to requests from the general public on FOIA issues or requests and may be involved in other studies or projects as assigned by the Director or Deputy Director.

- Coordinates OGIS’s participation in agency-wide efforts such as the Records Management and Plain Writing initiatives.

QUALIFICATIONS REQUIRED: One year of specialized experience equivalent to the GS-9 level of Federal Service that has included the following activities: reviewing and assessing the impact of information access legislation and regulations (OPEN Government Act of 2007 (codified at 5 U.S.C. 552(h)), Freedom of Information Act (FOIA), Privacy Act, Federal Advisory Committee Act, Administrative Procedure Act, etc.); reviewing and processing requests for and/or complaints regarding information access; performing or guiding effective dispute resolution pertaining to information requests; developing and conducting outreach activities ( web content and site, brochures, training, etc.); contributing to plans, policies or procedures; and managing projects .

Substitution of education for experience: A Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to a degree that is related to the position.

Combination of experience and education: A combination of experience and graduate education may be used to meet the total requirements for this position.

Please refer to the Office of Personnel Management's "Operating Manual: Qualifications Standards for General Schedule Positions" for further information: .

HOW YOU WILL BE EVALUATED: Once you complete and submit your application package, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. Your resume must specifically and clearly show your possession of the required specialized experience and your possession of the required competencies.

We will evaluate each applicant who meets the basic qualifications on the competencies related to the position. The required competencies for this position are:

- Utilizes Computer Technology

- Conducts Data Analysis

- Knowledge of FOIA Review or Mediation Services

- Knowledge of Relevant Legislation, Policies, & Procedures

- Program Improvement

- Policy and Procedure Development

- Program Oversight

Based on the information you provide in your application package, we will assign you to one of three quality categories - Best Qualified, Well Qualified, or Qualified. Those applicants who are determined to be best qualified will be referred to the hiring manager for further consideration. Qualified veterans are placed ahead of non-veterans within each category. Qualified veterans with a service connected disability of 10% or more are placed ahead of non-veterans in the best qualified category.

If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and/or your responses are not supported by your resume, your score will be adjusted. Please follow all instructions carefully. Errors or omissions may affect your rating.

BENEFITS: NARA offers a comprehensive benefits package that includes paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. For more information, visit the following websites: or .

OTHER INFORMATION: Qualifications by Closing Date: You must meet all qualification requirements by the closing date of the announcement. Please note that qualification claims will be subject to verification.

Probationary Period: You will be required to serve a one-year probationary period.

Veterans' Preference: If you are a veteran with preference eligibility and you are claiming 5-point veterans’ preference, you must submit a copy of your DD-214, Certificate of Release or Discharge from Active Duty or other proof of eligibility ( The member 4 copy of your DD-214, or other copy that indicates character of discharge is preferable. ) If you are claiming 10-point veterans’ preference, you must also submit an SF-15, “Application for 10-Point Veterans’ Preference” plus the proof required by that form. For more information on veterans’ preference, see

Veteran’s Information Page, USAJOBS - Veterans .

VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011: If you are an active duty service member of the armed forces, Public Law 112-56, ensures that certain individuals do not lose the opportunity to be considered for Federal service (and awarded their veterans’ preference entitlements if applicable) despite not having a DD form 214 to submit along with the application package (resume). Service members must submit with their application a certification from the armed forces that certifies that they are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed. For more information on VOW, see Veteran’s Information page - .

Interagency Career Transition Assistance Program: If you are an eligible ICTAP applicant, you may apply for special selection consideration. You must meet minimum qualifications, including selective factors, experience, and education requirements (if applicable), and be rated well-qualified for the position (i.e., receive a score of 85 or above based on your responses to the Occupational Questionnaire). You must provide a copy of your written notification of ICTAP eligibility or a copy of your separation personnel actions form with your application. More information:

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