The primary responsibility of the Manager, Baldrige Award Administration, is the management of the Society's contract for the Malcolm Baldrige National Quality Award and related initiatives with the US Workgroup of Commerce, supporting the Baldrige Performance Excellence Program at the -National Institute of Standards & Technology.
SKILLS: Demonstrated work ethic and communication skills; understanding of quality principles, continuous learning, customer focus, and teamwork and partnering skills. Demonstrated capacity for embracing change and learning new technologies. Knowledge of quality systems in manufacturing or service environment; project management; exceptional communication skills; ability to work independently with an off-site contractor. Detail oriented related to financial management and contract fulfillment. Computer systems knowledge required.
EDUCATION: Bachelor's degree in Business Administration/Management or related field required.
EXPERIENCE: Quality system/quality management environment preferred; Project or contract management preferred; supervisory experience required.
LIST OF ESSENTIAL RESPONSIBILITIES:
1.Develop contract proposal to secure administration rights; negotiate funding.
2.Formulate technical and business plans to address all subtask activities.
3.Design and direct staff activities to meet specific task orders and subtask requirements; assure performance in compliance with contractual requirements.
4.Source and negotiate subcontracts with vendors for goods, services and equipment, ensuring compliance with the Small Business Subcontractor Plan.
5.Maintain accounting systems to ensure financial compliance with the Defense Contract Audit Agency, including: billing, retail sales, revenues and fees, examiner expense payments and closeout resolutions. Maintain separation of funds of Baldrige projects from ASQ general funds and from each other, including Administrator contract, Quest for Excellence funds, Baldrige Executive Fellows accounts, and other new Baldrige offerings as may ensue.
6.Coordinate the production and distribution of all contract-directed printed materials.
7.Generate new retail product ideas and establish price structures. Coordinate implementation of new BPEP product distribution within ASQ outside of Administrator contract.
8.Serve as representative of the Award to ASQ members and staff and Baldrige Performance Excellence Program Office; maintain updated files for disseminating Award information to ASQ and the general public.
9.Provide leadership and management for the Baldrige Administration staff.
10.Lead award related as well as workgroup and organization wide continuous improvement efforts. Participate in supporting Quest for Excellence conference, Baldrige Executive Fellows, and in special project teams for the Society.
11.Perform other duties as assigned by the Management Committee.
1.Internal - Resource for ASQ CEO, Management Committee and managers. Direct contact with staff leaders.
2.External - Information resource to members and Board of Directors. Frequent and confidential contact with Award applicants and with DOC, BPEP, NIST, and DCAA. Frequent contact with suppliers. Occasional contact with public through interviews and presentations.
1.Planning and scheduling. Provides short and long range planning for contract objectives, both internal to ASQ and external units.
2.Budgeting and forecasting. Responsible for 1.5 million annually. (Note: although contract is lower, they do have additional offerings and projects.)
3.Responsibility for establishing objectives, policies or standards. Develops and implements systems required for Award and Initiatives administration.
4.Impact of decisions. Cost-effective and timely achievement of contract goals. Whenever appropriate, timely communication of challenges in achievement to NIST COTR.
SUPERVISORY RESPONSIBILITIES: Provides leadership for workgroup staff.
SUPERVISION RECEIVED: Operates independently with supervision from Director, Programs and Operations and input from contractor.
1.Work Conditions - Normal office environment.
2.Exposure to Hazards - None.
BEHAVIOR AND ATTITUDE: ASQ’s mission and core values require each staff member to perform professionally and personable. How the employee relates to coworkers, customers, and visitors is as important as the employee’s technical knowledge and ability. Respect and consideration for coworkers, customers, and visitors is a requisite of successful role performance. ASQ’s diversity vision requires each employee to promote in principle and in practice an inclusive environment that maximizes opportunity and responsibility for each member, volunteer, employee, and stakeholder in the organization.
OTHER: Occasional travel required. Approximately 5-10%.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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