Manager, CRSO Research Personnel Office
University of California San Francisco - San Francisco, CA

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The UCSF Helen Diller Family Comprehensive Cancer Center (HDFCCC or Cancer Center) is an inter-disciplinary research center, part of a campus-wide multidisciplinary initiative with a goal of enhancing and integrating cancer related research and clinical care at UCSF. The Cancer Center is part of a network of 40 comprehensive cancer centers throughout the United States supported by the National Cancer Institute (NCI). It is led by a seven-member Directors Group and is comprised of 230 members working at the four major UCSF campus and hospital locations.

The Investigational Trials Resource (ITR) is a program of the Cancer Center created to facilitate translational and clinical research focused on the development and use of new, safer and more efficacious therapies for cancer treatment. The ITR provides centralized services essential to cancer researchers across the spectrum. These services consist of several functional areas housed within the ITR Clinical Research Support Office (CRSO), including: protocol development, scientific review, regulatory affairs, research personnel management, clinical research office, budgets and contracts office and consultation in various scientific modalities. Cancer research programs across campus are encouraged to participate in the optional centralized services discussed above.

Under the supervision of the CRSO Director of Operations, the Manager of Research Personnel supports the Cancer Center CRSO by developing and organizing the hiring, training and staffing for centralized oncology programs. There are 9 centralized oncology programs throughout the HDFCCC reporting to the CRSO with 11 direct reports at the Analyst II level. Responsibilities include screening and interviewing all potential analyst I, and analyst II-Supv (CRCI and Lead CRC) level research staff, maintain personnel files and performance evaluations per the UCSF/Cancer Center HR policies. The incumbent serves as a mentor to the Lead CRCs who serve as a supervisor for their oncology team. This position also directly supervises three research positions that do not have CRC teams, the Senior Cooperative Group CRC, the Education and Training Senior CRC and one float CRC.

The incumbent will work with the Education and Training Coordinator to oversee the quality of clinical research coordinator (CRC) training and the on-boarding for new research hires. This includes participating as an active member on the Education Council, and active member on APEX steering committees and cross-functional CRSO meetings. The incumbent develops and oversees metrics for workload and staffing, including but not limited to accrual as required by the NCI grant. This work effort will be enforced through the supervision of the Lead CRCs in each oncology research program. In addition, the incumbent will oversee all monitoring and audit reports by meeting and working with the Lead CRCs. The Lead CRCs will also report to the incumbent all staff performance issues that may require coaching, counseling, and other HR interventions. The Manager of Research Personnel will be responsible for working on and presenting the need for research policies and procedures to meetings held by the Director of Operations and the cross-functional team. This position also supports the Data Safety Monitoring Committee in addressing non-compliant processes from a particular staff member or a research group. This position will report to faculty research leaders any team problems and provide suggestions for personnel management to assure protocol compliance with the Code of Federal Regulations and the ICH Guidance on Good Clinical (Research) Practice as well as UCSF Institutional policies. The incumbent also supports the CRSO with additional duties as assigned by the Director of CRSO Operations and the Deputy Director of the Helen Diller Family Comprehensive Cancer Center; and will perform other duties as assigned.


Required Qualifications
BA/BS with a major in a related field and six years of experience in administrative analysis or operations research; or an equivalent combination of education and experience; 4-5 years’ experience in protocol and research writing and research management; experience with various computer programs, like Microsoft Office; experience with pharmaceutical company internet database entry using specialized software such as OnCore and EMR such as EPIC; more than 5 years of experience in managing oncology clinical trials and developing Procedures related to GCP and FDA regulations; ability to sit and work at a computer for several hours per day and ability to travel between one or more campuses via UCSF shuttle; able to communicate verbally and in writing; includes prior documented classroom training on GCP; knowledge of Microsoft Office, database management; expert knowledge of the CRC security and role with the APEX EMR; knowledge of federal, state and local research regulations and guidelines involving human subject research; ability to balance multiple projects and meet deadlines by managing 2-3 protocols in prior positions. Physical Demands: requires bending, squatting, climbing stairs, reaching up to shoulder height; pushing/pulling over 60 pounds; reaching above shoulder level; sitting, standing, walking, waist twisting, kneeling, crawling; carrying/lifting 31-60 pounds; gripping/grasping, fine/gross finger manipulation; repetitive movements of upper extremities; may be exposed to chemical agents; tuberculosis, blood, body fluids or tissue, and radiological materials; latex, dust, fumes or gases; loud noises; differentiate color; use protective equipment.

Note: Fingerprinting and background check required.

Preferred Qualifications
Membership in a clinical research professional society; familiarity with UCSF research and oncology unit policies and procedures; knowledge of UCSF IRB data system.

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