Manager, Copywriting, Creative Services
Panera Bread - Sunset Hills, MO

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Description

Manager, Copywriting, Creative Services

As a Copywriter, you will be a key part of Panera Bread's growing digital team. We understand the importance of user-based, intuitive and engaging content. You will be responsible for developing and evolving content for our customer-facing e-mail, mobile, web, and desktop applications. Our copywriters must tap their innate curiosity and commitment to their craft in order to create memorable experiences across a rapidly evolving set of customer touch points. Ideal candidates should have a strong perspective on content architecture and management. The position requires both a creative thinker as well as an inherently detail-oriented mind. While working in a collaborative environment, you will be responsible for helping define and realize Panera's content strategy for its digital touch points.

Accountabilities:
Copywriting for monthly MyPanera Journal and local e-mails to Panera's 8M+ database of MyPanera members

Copywriting and editing for Panera's digital properties (Panerabread.com and MyPanera.Panerabread.com)

Generates unexpected, original and innovative ideas

Actively participates in brainstorming sessions for e-mail, online advertising and site development

Able to organize and present concepts in a clear manner

Understands brand & business objectives and translates into a compelling concept

Able to write multiple 'types' of copy: site content, instructional copy, long form creative copy, and online media

Produces white papers, copy decks and presentation materials

Collaborates with designers to ensure that design and copy are working together to translate the client's brand and realize project objectives

Takes responsibility for the project and proactively pursues ways to ensure that project objectives will be met

Clearly presents concepts and rationale for design decisions and possesses strong verbal communication skills

Listens to, acknowledges and responds to others appropriately; confidently asks questions to clarify expectations

Qualifications

5+ years experience as a consumer-focused copywriter, preferably on the web: strategy, e-commerce, merchandising, and/or advertising experience is essential

Familiarity with usability and voice issues required; UE writing and/or copy-editing experience a plus

Strong organizational abilities and the ability to multi-task

Results-oriented: ability to take feedback and metrics and infuse learning into go-forward action

Collaborative: ability to thrive and contribute in a team environment

Ability to see the bigger picture: understands business implications of actions/decisions

Able to work well in a fast-paced environment, on deadline

Ability to interact with leadership and other functional teams

High-level of focus & empathy; ability to "get inside" people's heads, think like them, and then produce concrete and effective content

Obsession with excellence and constantly "finding a better way"

Knowledge of the QSR/Casual Dining and/or retail industries a plus

Bachelor's degree in English, Journalism, Advertising or equivalent preferred

At Panera Bread, our employees' health and happiness are a high priority.

The following benefits (based on eligibility) are more than just rewards- they're thanks for all you do as part of our family. Competitive salary • Incentive plan potential • Excellent health benefits •

401(k) plan • Employee stock purchase plan • Paid vacation • Product discounts

Job

Marketing

Primary Location

US-MO-Sunset Hills

Recruiter

Ashley Carpenter

Panera Bread - 17 months ago - save job - block
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Work Passionately...Please visit us online to learn more at PaneraBread.jobs. Panera Bread is expanding quickly across North America,...