Manager, Internal Communications
McDonald's - Oak Brook, IL

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McDonald’s Corporation, the world’s leading food service organization with 35,000 restaurants in 119 countries, has an opening within the Internal Communications group of its worldwide Corporate Relations function. It seeks a highly experienced and business-focused communicator who can conceptualize, craft, and distribute thoughtful and effective messages. This thought partner will collaborate with senior leaders and business units to execute projects and develop company-wide communication plans and messaging.

The Internal Communications team is responsible for providing counsel and support to McDonald’s global functions in support of its three primary internal constituents – franchisees, employees and suppliers. The team also supports its functional and international communications partners with strong, two-way dialogue on issues and opportunities, and collaborates with McDonald's leaders and experts across departments to develop the most effective communication strategies to drive action with targeted audiences.

Responsibilities

Lead internal communications with assigned corporate function(s):

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Develops a strong understanding of the assigned global function’s strategies and initiatives in support of global and Area of the World (AOW) business plans.

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Cultivates relationships with functional leads and partners in our international markets to ensure their business needs are being addressed.

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Partners with corporate functional leader(s) to define communication needs, service support levels, process improvements and associated budgets for priority initiatives.

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For agreed-to communication programs/activities, this position will:

o

Develop communication plans, as well as the associated messages and tactics, working in partnership with functional and/or business experts (corporate and AOW) to ensure alignment and support.

o

Coordinate and implement plans, managing resources as needed for writing, design, translation and distribution as needed.

o

Execute plans on-time and within budget.

o

Manage continuous measurement by measuring audience impact related to awareness, understanding, acceptance and action, and identifies opportunities for improvement.

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Provide communications counsel and speechwriting support for the function’s key executives

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Drives other key strategic initiatives as assigned by department leadership

Company-Wide Internal Communication Planning:
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Support the development and implementation of company-wide internal communication strategy/plan, messaging and content.

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Ensures that assigned functional communication plans, messages and content are appropriately integrated into company-wide strategy/activity calendar.

Minimum Requirements

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7-10 years experience in effectively planning, developing messages, implementing and evaluating communication programs. At least 5 years experience in managing employee communication programs/plans.

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Bachelor's degree in Journalism, Communications, Organizational Communications, or Marketing required.

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Strong experience and capability to effectively work with and counsel leaders at all levels of the company. Global experience highly desirable.

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Excellent writing, editing and verbal communication skills.

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Process-oriented, highly organized, fast and accurate, able to work well under pressure and within strict deadlines.

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Team player, with capability to succeed in collaborative work environment.

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Ability to work in a fast-paced, dynamic environment; works well under pressure.

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Able to manage and work effectively within specified budgets.

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Ability to coach and counsel other corporate relations colleagues in support of their professional and personal development.

IndeedMCD

  • LI-SR
Country

United States

State

Illinois

City

Oak Brook

Requisition Number

2120BR

EOE Statement

McDonald’s Corporation is an equal opportunity employer committed to a diverse and inclusive workforce.

McDonald's - 20 months ago - save job - block
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McDonald's®...Is one of the leading global foodservice retailers with more than 30,000 local restaurants serving 52 million people in...