Manager, Network Operations
Getty Images - Seattle, WA

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This hands on position is responsible for planning, designing, implementing, documenting, operating, maintaining, and optimizing Getty Images Information Systems infrastructure, including, but not limited to, network, telephony and audio/visual equipment, and relative software. Will be responsible for all aspects of managing the technology infrastructure, including service performance, security, availability, capacity and monitoring/reporting. This includes being on-call 24/7 except for scheduled vacation. This position provides coordination, planning, and technical assistance to support cooperative work with other technology and business customers. This position assists with the preparation and implementation of the department’s budget and business plan, manages personnel and may assume the responsibilities of the Director of Global Network Services when assigned.

Minimal Skills Required - WAN, Global, Cisco Nexus Routers and Switches, Cisco Catalyst Switches, MPLS, F5, Silverpeak, ASA, ASRs, OSPF, BGP, IPSec, VoIP, QoS, VRF, TelePresence, Cisco Unified Communications, Security

If you are a Hands-On Global Network Manager with Cisco Systems Infrastructure experience, please read on...

Established Media Company with cutting edge technology has an immediate opening for a Network Manager with Global WAN and Cisco VoIP telephony infrastructure experience.

What you need for this position:
Experience managing a distributed team of at least 6 people

Experience architecting a global worldwide multivendor network

Seasoned hands-on experience with Cisco systems solutions specifically:

Cisco Nexus, Catalyst 6500, 37XX, ISR G2, etc. etc.

Cisco ASA, VPN, WAAS, ACE / ISE, Wireless Networking, Cisco Works, LMS or similar

SilverPeak WAN acceleration or similar technology experience

F5 BigIP latest generation load balancers experience

Citrix Netscaler latest generation load balancers experience

Checkpoint latest generation appliances and software experience

OSPF, BGP, IPSec, VRF, QoS experience

Cisco switching/routing and advanced LAN / WAN configurations for high availability experience

Integration with telecom provider services such as MPLS / ATM / Frame Relay / SIP networks experience

IPv6 implementation and migration a plus

Vendor Management experience

Experience with Network Security

Solid experience with Cisco Unified Communications Suite of Products

Cisco Video Conferencing Suite of Products including TelePresence

Netscout or similar distributed network traffic analysis system

Cisco UCS is a plus!

Mobile devices support and related corporate contracts and plans management experience

DR infrastructure design and operations support experience

What you'll be doing:
Report to the Director of Global Network Operations and Engineering and help develop a highly effective customer oriented service infrastructure with measurable goals

Manage and mentor network and telecom operations unified team across multiple time zones. Manage and supervise the team by defining objectives, priorities and activities; complete the evaluation process of your team to support the strategy and goals

Prepare and define the budget for his/her team

Support the Design Services strategy by supporting existing and new services

Ensure business continuity with strong operational team

Conduct and/or participate to projects as required

Define and provide Network and Telecom KPI’s

Provide documentation and processes to the NOC and Global Service Desk team

Follow and enforce Change Management guidelines and processes

Pro-actively contribute and support Global Infrastructure projects to increase efficiencies and provide business value

Manage suppliers

Help build the department service catalog

Contribute to the on-call support model as required

Oversee, budget and prioritize day to day work

Manage and promote process improvement. ITIL certification is a plus!

Support the CMDB effort for documenting all Network and Communication systems.

Drive the continuous SLA development, measurement and improvement for Network and Telecom Services

Business Continuity, High Availability and Disaster Recovery designs for Network and Communication systems worldwide.

Must possess the ability to take initiative, and exercise professional, independent judgment to plan work, formulate recommendations, and make sound decisions. Exceptional oral and written communication skills to build rapport with co-workers, contractors, management, and Customers are essential. Excellent services oriented mindset.

Specific systems knowledge with Cisco Call Manager, Cisco Unity, Cisco Nexus, and Cisco UCS/VMware preferred.

Applicants must be able and willing to respond to emergency calls twenty-four (24) hours a day, seven (7) days a week, and carry a wireless communications device.

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Required Skills

Required Experience

About this company
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Getty Images has an eye out for the big picture. The visual content provider is a major supplier of creative and editorial imagery,...