Manager, Procurement and Materials Supply Management
Aqua America, Inc. - Bryn Mawr, PA

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Responsible for planning, management of operational processes, policies and procedures and establishing a shared services model for procurement of direct and indirect goods and services for all of Aqua. This includes supplier management, strategic sourcing, category management, inventory management, spend analytics, business process improvement and demand planning, as well as forecasting and implementation of enabling technologies such as procurement cards, a supplier management portal, on-line catalogs and e-commerce transaction automation solutions.


A. Establish and promote the vision, operating model and development plan for Aqua’s Procurement and Materials Supply Management Function. Work with corporate and state business unit leaders to establish and implement a shared services operating model to fulfill the company’s procurement and supply management needs.

B. Establish and formalize the category management function for the procurement of goods and service across Aqua, defining and incorporating material and service standards, supplier preferences, quality metrics and relevant market data into specific category management strategies, plans, operational processes and analytic reporting services.

C. Develop category-specific contracting templates that include best-in-class terms for each contract type while adhering to Aqua’s business requirements and risk tolerances. Manage existing supplier contracts and build renewals into category plans.

D. Oversee maintenance and quality control processes for the Aqua item master and the related on-line catalog service. Establish policies and procedures for incorporating current item descriptions from manufacturers and suppliers across each category.

E. Institutionalize the maintenance of accurate item pricing by working with preferred suppliers and implementing processes to automate price reference updates for all items listed in the Aqua item master database and catalog. Implement processes to periodically audit and validate pricing as provided by suppliers for consistency with contract terms.

F. Define individual roles and responsibilities and develop a staffing plan to support the strategy and operating model for the Procurement and Materials Supply Management department. Develop functional job descriptions, skill and knowledge requirements, processes and procedures.

G. Develop and implement a supplier management program, incorporating processes for recording performance metrics and incorporating same into agreements with suppliers to impact such items as purchase costs, shipping charges, on-time delivery performance, quality, inventory turns, workplace safety and supplier diversity.

H. Improve bid and contracting processes to deliver efficiencies in obtaining and evaluating bids and quotes, for awarding bids to approved suppliers and for maintaining long-term relationships with qualified vendors.

I. Manage and support cross-business unit purchasing of commodities and services across multiple purchase categories. Leverage e-sourcing technology platforms and establish an Aqua center-of-excellence for best-in-class sourcing practices.

J. Lead strategic procurement initiatives, ensuring process excellence and supply solutions. Manage complex sourcing and purchasing initiatives, lead cross-functional teams, and tackle reengineering and outsourcing opportunities, as appropriate. Work across all departments and locations to develop and maintain stakeholder buy-in for purchasing recommendations and measuring results.

K. Conduct successful supplier negotiations, ensuring desirable cost and business outcomes in clearly outlined supplier agreements and contracts. Build strong supplier partnership and development programs, providing quarterly business reviews, performance measures that demonstrate value year-over-year.

L. Lead efforts to establish screening / pre-approval process for suppliers to enable short-term, cost-effective, local supply alternatives. Leverage corporate spend to consolidate purchasing under cost-effective (but nonexclusive) contracts. When appropriate, lead negotiations and management of Fixed Price (FP) and Cost Reimbursable (CR) subcontracts, preparing requests for proposal, validating basis for all proposal components and completing cost / price analyses.

M. Establish policies and procedures for evaluating and maintaining compliance with all supplier contracts. Define departmental processes to assure compliance with Sarbanes Oxley and other applicable regulations or corporate policies. Work with internal audit to assure an efficient and effective review of the department’s compliance obligations.

N. Evaluate and implement appropriate p-Card technologies and related data integration tools to support the quick-turnaround purchase needs of field personnel in accordance with company policies and using methods that provide spend analytics as required for managing categories and establishing advantageous buying agreements with approved retailers.

O. Oversee the specification and implementation of the company’s software for managing procurement and materials supply. Work with Information Systems, accounting and finance to assure alignment with these functions with the planned use of the system.

P. Establish roles and procedures to provide corporate-wide training and support to users of Aqua’s software for procurement and supply management. Work with IT to develop system requirements and implementation plans consistent with the company’s objectives for the shared services functions of the department. Lead efforts to integrate new acquisitions and their implementation of company standards for procurement and supply management.

Q. Oversee Aqua’s energy and green purchasing programs, assuring effective use of funds through advantageous buying agreements and hedging contracts with national and regional suppliers. Develop performance reporting and metrics to assure effective control, budgeting, supplier contracting and continuous improvement in energy reduction efforts and the compnay’s green operations.

R. Establish company-standard processes and procedures for procuring and managing warehouse inventory and indirect materials supplied for repairs and operations. Develop metrics and reporting benchmarks and provide quarterly reports to management on Aqua performance compared to its peers.

S. Oversee the implementation of improved processes and related technologies for demand planning and forecasting of goods and services for both direct and indirect expenditures. Work with the field services organization to assure the successful implementation of a single repository for all inventory tracking and the recording of materials used for both maintenance and capital projects.

Required Skills General knowledge of water works or utility industry including a familiarity with materials management as applied to the utility industry beneficial. Job requires strong negotiating and organization skills, motivation, and the ability to operate with little or no management direction. Requires general computer skills and knowledge in supply chain management.


Responsible for maintaining and controlling purchasing department budget.

Required Experience Bachelor’s Degree with a minimum of eight years experience in purchasing or procurement.

About this company
Aqua America helps keep water clean and people quenched. It is a holding company for regulated utilities that provide water distribution and...