Manager, Research & Community Services
University of Massachusetts Medical School - Worcester, MA

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Under the general direction of the Assoc. Director, Relations leads and supports the Library staff in developing and implementing innovative and effective services that advocate new models of scholarly communication in the sciences.

Responsibilities:

MAJOR RESPONSIBILITIES:
  • Supervise the activities of staff in Research and Scholarly Communications including hiring, training, scheduling and performance management.
  • Engage research faculty and students in the classroom and in the lab.
  • Lead the development, implementation, and evaluation, of the Library's teaching, learning, and research services in support of scholarly activities.
  • Respond to and anticipate user needs with regard to research, teaching, scholarship, and new technologies.
  • Represent the Library and participate in the development of forging a campus science cyber-infrastructure plan to support e-Science.
  • Oversee the implementation of library services related to scholarly communications, such as supporting and promoting the NIH Open Access Policy and marketing the institutional repository.
  • Develop a successful liaison program, promotes the use of emerging technologies and incorporates best practices into reference and research services.
  • Cultivate collaborative initiatives between the Research and Scholarly Communications Department and University’s research departments.
  • Lead the assessment of user needs, investigations of innovative reference and library service models, and the development of new programs to meet user needs.
  • Collaborate with heads of other library departments to provide integrated support for interdisciplinary teaching and learning, develop programs supporting graduate research, teaching, and learning experiences.
  • Participate in strategic planning, and management of the Library.
  • Participate in reference desk services, virtual reference programs, library orientations, outreach and teaching opportunities, and professional development activities.
  • Initiate and coordinate special projects as needed.
  • Serve as an active member of library teams, task forces and committees.
  • Participate in and represents the Library in local, state and national professional activities.
  • Performs other duties as required.

Qualifications:

REQUIRED QUALIFICATIONS:
  • Master’s degree from an American Library Association (ALA) accredited library program
  • 5 years professional experience including supervisory experience in academic, academic health sciences library. AHIP membership preferred.
  • Thorough understanding of the current issues in scholarly communication
  • Ability to communicate effectively both orally and in writing to technical and non-technical audiences
  • A commitment to strong customer service within and outside the libraries
  • Excellent interpersonal and teamwork skills complemented by the ability to take initiative
  • Demonstrated ability to perform detailed work accurately and quickly
  • Demonstrated ability to design, plan, and implement complex projects
  • Capability to work independently and collaboratively in a very dynamic environment
  • Demonstrated experience working with persons from culturally diverse backgrounds

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