Manager, Traffic Management Services
NBC Universal - Englewood Cliffs, NJ

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About Us
NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. It is the policy of NBCUniversal and NBCUniversal's affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.

Career Level
Experienced

Country
United States

State/Province
New Jersey

City
Englewood Cliffs

Responsibilities
The Manager, Traffic Management Services is responsible for the Traffic Management service including architecture, service delivery, and service management. They partner closely with the IT Network team, vendor partners, and business customers to design, delivery, and support a robust set of Global and Local Traffic management services. The Manager should have an understanding of Network design, Local & Global Traffic Management physical and logical architecture. The individual will be required to work weekends and off shift hours to support production operations and to drive troubleshooting. The Manager leads a growing F5 engineering staff. This person partners closely with diverse support groups such as Platform, Compute, Storage and Network Services and Security teams. The person is responsible to implement highly available load balancer automations to support elasticity, predictability and administration as part of the NBCU Private and Digital Cloud strategy.

Responsibilities
Partner with IT Shared Services and vendor partners to implement automation
Implement metrics and reporting for Traffic Management operations
Engage with business and IT shared service to define and implement Traffic Management Architecture
Responsible to lead 7x24 operations for all traffic management activities including for critical eBusiness, Branding, and corporate sites
Leads Traffic Management operations team to manage escalations and approvals for change management
Responsible to lead outage management for Traffic Management services & devices
Leads all Traffic Management Service Delivery for customer engagements
Leads availability, performance, and capacity activities for Traffic Management
Generates load balancer utilization/capacity matrix and plans for improvements
Provide near and long term technology decisions for corporate network architecture and design for Load Balancing technologies.
High focus on documentation for architecture, design, recommendations, process and training.

Qualifications/Requirements
B.S. degree in Information Technology, or other technical discipline. Job experience considered.
Able to multi-task, triage, and prioritize while maintaining attention to detail
Reliable and able to meet deadlines
Team player who communicates & collaborates well with customers, IT shared services teams, and vendor partners
Experience managing operations for eCommerce, Web Marketing, and/or Digital Media sites
Experience leading availability and performance improvements

Desired Characteristics
Minimum of 4 years’ experience in managing Traffic Management services & operations
Effective interpersonal skills with the ability to work across multiple groups, levels in the organization
Self-starter that demonstrates initiative and ability to work independently
Experience in ASM services
Experience in iRules
Experience in Traffic Management products and virtualization
Experience with cloud orchestration integration

NBC Universal - 11 months ago - save job - copy to clipboard - block
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NBC Universal is one of the world's leading media and entertainment companies in the development, production, and marketing of...