Manager, Transportation Safety & Operations
United Stationers - Carol Stream, IL

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Manager, Transportation Safety & Operations - 338244
                                                                      Primary Purpose:

                                                                      This position provides safety (75%) and operations (25%) support to the regional, area and local transportation operations organization. This manager implements activities to maintain oversight of regulatory compliance status; provides training and professional development for management and CMV operators; coordinates and manages the crash management process; conducts audits and inspections of the transportation safety management process; and monitors metrics and indices reflecting performance.


                                                                      Reporting to the Manager, Transportation Safety, with a dotted line relationship with Regional Transportation leadership, the Manager provides support, direction and guidance to regional transportation leadership across 4 regions including all BUs and locations in a multi-platform fleet comprised of private, outsourced and leased drivers. The manager interacts with and directly influences the behavior, performance and knowledge of all private fleet CMV operators.

                                                                      Key Responsibilities - Safety:

                                                                      Ensuring compliance with state and federal regulations regarding transportation and workplace safety:
                                                                      • Monitoring driver qualification files and the hiring and selection process
                                                                      • Reconciling active and inactive driver qualification files with field points & JJ Keller
                                                                      • Reviewing People Net hours of service records for accuracy
                                                                      • Assuring DOT drug / alcohol program is compliant with regulations
                                                                      • Work with maintenance vendors to assure PM compliance and demand maintenance are compliant with FMCSR 396 of the Federal regulations

                                                                      Overseeing and implementing the elements of a Crash Management process including coordination of reporting, investigation, documentation and management of incidents
                                                                      • Review accident file contents for accuracy and documents needed
                                                                      • Gatekeeper for accident preventable decisions
                                                                      • Assure proper accountability is delivered for preventable accidents
                                                                      • Provide a comprehensive & accurate monthly report containing appropriate metric frequencies with target and previous year’s comparisons
                                                                      • Provide monthly scorecards which include tactics and activities from a National perspective

                                                                      Developing materials and conducting training for drivers in the implementation of the Transportation Safety Management System
                                                                      • Assure Smith System in vehicle driver training is completed with every active driver
                                                                      • Assure vehicle inspection hands on training is completed with every active driver
                                                                      • Assure load securement training is completed with every active driver
                                                                      • Assure all active drivers are trained in proper mirror placement principles
                                                                      • Assure all active drivers are trained in close quarter maneuvering principles

                                                                      Mentoring the competency of managers in safety management practices, protocols and procedures
                                                                      • Conduct an overall DOT compliance course 2 times per year
                                                                      • Teach Smith System ride along principles to Management (this is not a certification)
                                                                      • Create and communicate the accident management protocol for area and local managers
                                                                      • Perform May Day accident training to all levels of the Organization

                                                                      Conducting audits and inspections of private fleet and vendor practices to monitor compliance
                                                                      • Conduct DOT compliance audits at regulated sites
                                                                      • Institute a site self inspection protocol for all sites
                                                                      • Conduct maintenance vendor audits to determine maintenance compliance with FMCSR regulations
                                                                      • Conduct periodic inspections of JJ Keller 3rd party administration compliance with DQF, CSA & D&A program requirements

                                                                      Monitoring CSA Basic Scores to address trends and drive performance
                                                                      • Provide field teams with CSA basic scores & reports
                                                                      • Oversee and monitor roadside inspection process reports
                                                                      • Maintain roadside inspection documentation
                                                                      • Coach field management on roadside inspection issues

                                                                      Key Responsibilities – Transportation Ops

                                                                      Carrier/Fleet Network Management - Contract negotiations support, carrier compliance, claims, assist with RFPs, equipment management, resource allocations, Fleet MS/TMS, metrics/KPIs, contingency planning,

                                                                      Customer Interaction (External) - Last mile execution, systems, consultative services (external & internal), sales presentations/part of sales team, procurement interaction, daily distribution of product

                                                                      Business Partner and RBT/LBT member alternate - Subject matter expert, design & implement customer solutions, serve all BUs, quarterly business reviews, work with account managers,

                                                                      Skills/Knowledge Required:
                                                                      • Intermediate knowledge of Word/Excel/PowerPoint.
                                                                      • Intermediate knowledge of Analytical Tools (Hyperion, Data Mining/Reporting) and other logistics software
                                                                      • Working knowledge of the performance management/ monitoring systems
                                                                      • Working knowledge of federal and state safety laws, particularly FMCSR & OSHA standards.
                                                                      • Analysis and identification of risk trends, problems and solutions.
                                                                      • Ability to express ideas clearly and concisely using appropriate mediums (for example, face-to-face, e-mail, and presentations), listen effectively, demonstrate understanding, and clarify meaning for others.
                                                                      • Ability to analyze, define, diagnose, and resolve problems based on sound logic and rationale.
                                                                      • Ability to develop, coach, and mentor others including the ability to provide development experiences and network opportunities, advise, and teach to prepare others for effective job performance.
                                                                      • Ability to interact cooperatively and collaboratively with others as a team, including those holding divergent and/or opposing views and goals.
                                                                      • Understand and apply meaningful operations and safety performance metrics.
                                                                      • Ability to lead and influence in a matrix organization
                                                                      • Ability to plan and execute events, safety meetings, accident review meetings, and safety celebrations.
                                                                      • Develop and communicate informative presentations and strategies for stakeholders and managers to gain understanding and consensus.
                                                                      • Possess extensive knowledge of OSHA 29 CFR 1910 regulations

                                                                      Education and Experience:
                                                                      • Bachelors Degree Logistics, Transportation, Supply Chain, or related field
                                                                      • 5 – 10 years transportation management and/ or safety management experience