Manager Administration
Crum & Forster Insurance Co - Eatontown, NJ

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-Monitors the performance of the accounting process and related activities on a continuing basis, taking appropriate steps to improve its effectiveness; elevate appropriate risk issues to VP, Operations for review

-Works with Reinsurance Accounting staff to ensure appropriate GL set up for new A&H accounts

-Works with Reinsurance Accounting staff to ensure accuracy of final Reinsurance
processing/cessions statements, provide direction as necessary

-Manages the ongoing development of the A&H Processing database, Gus, via enhancement and testing

-Reviews all Profit Commission calculations, forward to VP, Operations for sign off

-Trouble shoots accounting disputes; communicate any financial or operational exposures to VP, Operations

-Monitors process for processing direct premium; elevate appropriate risk issues to VP, Operations

-Develops and maintains a new account installation process that ensures the data capture of all key contacts as well as the distribution of procedures; maintain and confirm annually

-Assists in development of procedures for all support disciplines for internal and external usage

-Maintains procedures for all disciplines on an ongoing basis; update and publish procedures annually

-Collates data in order to respond to data calls

-Reviews draft management and reinsurance agreements for administration issues to ensure compliance with company standards, make recommendations as required.

-Develops and maintains Audit schedule for all disciplines

-Develops and disseminates Audit procedures for premium accounting, compliance; Assist in the development and dissemination of Audit procedures for all other disciplines

-Maintains Audit procedures for all disciplines

-Assists with or acts as primary resource for Audits of varying disciplines and due diligence review as necessary

-Reviews and compiles audit results to ensure compliance with company standards; produce reports of audit results on a timely and periodic basis; elevate appropriate risk issues to VP, Operations

-Assists in the formulation of policies, guidelines, strategic plans, programs, standards, and techniques necessary to carry out specific objectives

-Manages Administration staff including mentoring, maintaining morale, motivating, training, handling employee relation issues, performance issues, etc.

-Maintains relationships with strategic partners including Intermediaries, Reinsurers, Partner Carriers, MGUs, TPAs, Consultants, etc.

-Assists in coordinating priorities for all administration staff

-Attends industry conferences

-Responds to other ad hoc requests as necessary


-In-depth product knowledge of all A&H products

-Broad understanding of multiple disciplines needed to support profit center

-Strong relationships with A&H industry players including consultants, vendors, intermediaries, reinsurers, etc.

-Ability to trouble-shoot problems / identify solutions /recognize financial or legal exposures

-Strong risk management skills / in-depth understanding of account mechanics and various structures

-Ability to travel as needed

-Strong auditing / due diligence abilities

-Strong understanding of mechanics of MGUs and TPAs

-College degree