Manager-Financial Aid and Veterans' Services
Madison Area Technical College - Madison, WI

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www.matcmadison.edu/jobsManager-Financial Aid and Veterans' ServicesMadison Area Technical CollegeRequest Type:Vacancy Posting Date:07/17/2012 Application Deadline:08/07/2012 Open Until Filled:Yes Transfer Requests and Application Due By:08/07/2012 Salary$61,370-$81,315 C44 Location:Madison-Truax Department:Enrollment Center Employment Conditions:Madison College provides a generous benefits package. Newly hired Administrators serve a two year probationary period.Organizational Function and Responsibilities:This position ensures and maintains operational standards of excellence for the colleges primary financial aid and veterans services areas within the Enrollment Center. This includes developing and monitoring processing standards and through measurement and results, assures flexible, responsive and high quality service to all students, staff and community members; interpreting, implementing and managing a comprehensive program of financial aid and veterans benefits opportunities and services that are in compliance with federal, state, accreditation and institutional requirements; and supporting the Colleges objective to deliver financial aid and veterans benefits that are clear, compliant, professional and efficient.This position is responsible for leading and directing the work of professional and specialized staff (including student workers) and exercises considerable authority over the resources and staff assigned to their area.This position reports to the Director of Enrollment Services.Essential Duties:The following duties are typically expected of this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned by the President or designee.1. Manages and oversees staff, which includes prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; making hiring, termination, and disciplinary recommendations and decisions; and coaching, developing and providing performance evaluation feedback to project team members.2. Manages the implementation of State and Federal Financial Aid and Veterans Benefits programs, which includes: planning, coordinating, interpreting, administering, and evaluating programs, projects, processes, procedures, systems, standards, and/or service offerings; ensuring compliance with Federal and State laws, regulations, codes, and/or standards; coordinating activities between multiple areas; and working to integrate and coordinate areas.3. Serves as a thought leader on innovation and researches, prepares, reviews, interprets, and analyzes a variety of complex and multi-faceted financial aid and veterans information, records, data, forms, schedules, calendars, surveys, and reports; makes recommendations based on findings. This includes, but is not limited to:• Reconciliation of state and federal expenditure reports.• Monitoring the administration of financial aid and veterans funds.• Preparing annual student budget, including set up of PeopleSoft tables to support aid years.• Preparing annual DOE report – FISAP.• Ensuring student eligibility requirements are met.• Monitoring default rate and implementing programs in response.4. Develops and implements project plans; troubleshoots project plans and implements solutions; evaluates program and project performance. This includes, but is not limited to:• Developing financial aid and veterans benefits strategies to support the districts mission, goals and the colleges strategies.• Researching, implementing and utilizing software and technical solutions that assists in the disbursement of aid.• Partnering with other Enrollment Services units on strategies and plan implementation.• Working with the leadership to develop both short and long term strategies for department and college.5. Develops and maintains internal and external relationships; participates in/on a variety of meetings, committees, task forces, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other information; represents assigned area on committees, advocacy groups, and/or other related groups. This includes, but is not limited to:• Representing the College and financial aid unit to the press and public by acting as a communication liaison. • Providing information to students and our College audience on financial aid and veterans benefits.• Working closely with internal departments to ensure financial aid and veterans activities support unit strategies while retaining compliance.• Identifying and coordinating activities such as College Goal Wisconsin. • Remaining active in local and national associations and obtaining professional development to keep skills and knowledge current.• Developing programs and initiatives that foster, develop and maintain positive relationships between the financial aid and veterans areas and the college community.6. Other responsibilities include, but is not limited to:• Ensuring that objectives are reached by resolving conflicts and facilitating changes in structure of staff, and providing swift response to service problems or opportunities.• Acquiring needed services by negotiating contracts.• Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state of the art practices; participating in professional societies.• Acting as back-up to other department Managers.• Assisting the Director as needed.Knowledge, Skills, and AbilitiesKnowledge of:• Managerial principles• State and Federal financial aid programs and veterans benefits.• Principles and practices of higher education organizations and operations.• Administrative program management principles, practices, and techniques• Program development, planning, and administration principles and practices• Policy and procedure development practices• Analyzing processes and making recommendations for improvement.• Ability to travel to area campuses and other locations as needed.Ability to:• Commit to the community college philosophy in addition to an appreciation of and sensitivity to the importance of financial aid programs and veterans benefits in facilitating access to higher education.• Think strategically and develop strategies to achieve organizational goals while understanding organizations strengths & weaknesses and adapt strategy to changing conditions• Display original thinking and creativity while still meeting challenges with resourcefulness. Generate suggestions for improving work and developing innovative approaches and ideas. Present ideas and information in a manner that gets others attention.• Think critically with an ability to synthesize complex or diverse information. Collect and research data, using intuition and experience to complement data. Design work flows and procedures.• Balance team and individual responsibilities. Exhibit objectivity and openness to others views. Gives and welcomes feedback. Contribute to building a positive team spirit. Put success of team above own interests. Build morale and group commitments to goals and objectives.• Exhibit confidence in self and others. Inspire and motivate others to perform well. Effectively influence actions and opinions of others. Give appropriate recognition to others. Match responsibility to the person and give others the ability to work independently. Set expectations and monitor delegated activities. Provide recognition for results.• Adapt to change in the work environment. Manage competing demands and change approach or method to best fit the situation. Deal with frequent change, delay, or unexpected events.• Maintain confidentiality of sensitive information, including information protected by FERPA and HIPAASkill in:• Excellent written and verbal communication skills demonstrated.• Embracing diversity. Show respect and sensitivity for cultural differences. Educate others on the value of diversity. Promote a harassment-free environment; Build a diverse workforce. Communicate with and human relations in diverse populations.• Researching and implementing technology and process improvements as part of our continuous improvement modelQualifications:1. Bachelors degree from an accredited college or university in a field related to area of assignment; or four years (8,000 hours) of an equivalent combination of education and work experience directly related to the skills required for successfully performing this position.2. Six years (12,000 hours) of progressively responsible professional experience in a financial aid office, including some managerial or lead experience to include:• Experience in the area of Financial Aid Administration, packaging, financial aid awards, veterans benefits and working with various electronic financial aid systems and preparing accurate reports for submission to federal, state and other regulatory agencies.• Familiarity with federal and state regulations associated with financial aid experience with directing a comprehensive program of financial aid services including grants, loans, a variety of scholarships and Veterans benefits. Ability to perform student and system financial aid audits.• Understanding of all aspects of the delivery of financial aid from student FAFSA application to the delivery of funds to student and the return of Title IV funds.Position Type: Administrative Recruitment Strategy: External FLSA:Exempt To apply, visit http://jobs.matcmadison.edu/postings/7628Copyright ©2012 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agencyjeid-468a6de873ebf5ff065a14f10d74acf2
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