Manager Online Visual Merchandising
Home Depot - Atlanta, GA

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POSITION PURPOSE

The Manager, Online Visual Merchandising is responsible for defining, developing and analyze the online customer experience by merchandising department - as well as the homedepot.com homepage and emails. He or she will compile, analyze, and recommend online merchandising tactics to enhance customer experience and drive conversion across their respective departments. The individual will regularly report on performance of their tactics and pages to merchandising and leadership teams. He or she will also help drive site improvements to completion by coordinating with project and product managers, merchandising partners, designers and editors. He or she will also work with marketing partners to coordinate an interconnected retail strategy ensuring all customer touch points are coordinated and consistent.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

  • 20% Plan, coordinate and execute merchandising initiatives for merchandising departments, PRO, At Home Services,

  • 20% Analyze performance of online content and placements, optimize and make improvements as necessary

  • 10% Conduct competitive research and benchmarking among other retailers - including online and in-store walks.

  • 10% Drive site improvements to completion by coordinating with project managers, merchandising partners, designers and editors - including new functionality, taxonomy and rich media tools

  • 10% Partner with cross-functional teams (marketing, search, affiliate, email, signage) to drive merchandising offers and compelling messages via those media channels.

  • 10% Partner with online content team to develop new media to enhance the category shopping experience including buying & project guides, product & how-to videos

  • 10% Collect assets (images, copy, video, etc) required for building and maintaining online category experiences, tools.

  • 10% Work with Online merchants to develop marketing contacts at major vendor partners and develop working relationships allowing the sharing of meta data, vendor backlinks and other marketing content.

    NATURE AND SCOPE

    This position reports to the Sr Mgr or Director, homedepot.com

    No associates report to this role on a permanent basis, but requires the technical leadership of a project work team: may select team members and assess capabilities, provide technical training, provide information necessary to meet work, project or program objectives, evaluate program or project performance.

    ENVIRONMENTAL JOB REQUIREMENTS

    ESSENTIAL SKILLS

    MINIMUM QUALIFICATIONS

    EDUCATION REQUIRED

    The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

    YEARS OF RELEVANT WORK EXPERIENCE - 05

    CERTIFICATES/LICENSES

    PHYSICAL JOB REQUIREMENTS

    Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

    ADDITIONAL QUALIFICATIONS

    PREFERRED QUALIFICATIONS

  • 5 yrs experience in retail online or multi-channel role

  • Deep knowledge of multi-channel marketing strategies, channels, technologies, principles and processes

  • E-commerce knowledge and experience

  • Strong analytical skills with demonstrated financial and business planning skills

    KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES

  • Strong leadership abilities and experience in managing cross-functional work relationships

  • Detail oriented; ability to manage multiple requests and follow-up on others to ensure things get done

  • Excellent strategic and creative skills

  • Influential; practiced in negotiating with others in ways that result in win-win outcomes

  • Home Depot - 12 months ago - save job - block
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    The Home Depot is the global leader in home improvement and fourth largest retailer in the world. Providing superior customer service and...