Job Purpose: A Manager of Revenue Accounting (Credit and
Collections) must able to administer the Management
Process to team of Collection Administrators, perform
various administrative functions for troubled accounts,
assess creditworthiness of new and existing accounts,
manage all cash flows from a self-created/managed series
of reports. The Obligation of correcting data and
protecting integrity of the data whenever errors are
discovered, including written process and continual
automation that may require referencing past and present
processes, how the future business will grow, and
applying common sense. Individual must be able to or
exceed all internal and external customer needs.
The principal function is to provide administrative
command and oversight to credit and collections
activities as a result of invoicing activities as
managed by the Collections Administrators for their
accounts of responsibility, to consistently improve
existing processes thinking long term that will achieve
improved customer satisfaction and improved
profitability with special attention to technology
enhancement. Individual must utilize process controls
and information technology services to maximize data
integrity with continuous increases and efficiencies in
cash flow of receipts. The work performed under the
direct supervision of the General Director of Revenue
Accounting but extensive leeway is granted for the
exercise of independence and initiative. Understand all
the inner workings of each function as well as a firm
understanding of other departments that directly relate.
Timely task completion, maintenance or creation of
meaningful reports that include but are not limited to
1. Prepare Aging Reports/DSO Measurement reports from
SAP to create and analyze each Collection
Administrator to help monitor past due receivables,
set goals, identify trouble accounts and administer
the management process.
2. Teach and train new and existing Collections
Administrators on their daily/weekly
responsibilities to ensure all aspects of their job
duties are handled timely and accurately to root
cause and resolution.
3. Daily communications interdepartmentally to target
problems on past due accounts and assist with
identification of next steps to bring accounts to
4. Credit Analysis per Watco Credit Process for new
and existing customers to determine creditworthiness
while proactively identifying potential problems.
5. Manage procedures on new and existing business,
including but not limited to the following: updating
new and existing customers in SAP customer
master,W-9 form /remittance to customer and invoice
submission requirements (Profile Manager of customer
on-line invoice submission websites).
6. Management of information provided to
vendor/customers to research/forward information to
Watco AP department.
7. Management of continuous improvement of errors
through identification of ROOT CAUSE AND RESOLUTION
via Watco Dispute and Credit/Debit memo processes.
8. Identify and handle problem accounts that
Collection Administrators have attempted collections
activity without results due to potential credit
issues and/or risk in collection.
9. Create positive CUSTOMER FIRST culture and
atmosphere across all departments through long term
relationships internally and externally.
Work Environment / Conditions:
The work environment characteristics described here are
representative of those a team member encounters while
performing the essential functions of this job.
Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions. The noise level in the work environment is
Education / Experience:
Required: Three to six years related experience and/or
training; or equivalent combination of education and
Preferred: Bachelors Degree in related field (Business,
Accounting, Communications, etc)
Visit our Company Website to learn more about Watco and
exciting opportunities available: www.watcocompanies.com