Customer Accounts Advisor
actiondevelopment - Springfield, IL

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Basic Function

Assisting the Customer Accounts Department in lease agreement renewal

Primary responsibilities include, but are not limited to:
  • The acquisition and maintenance of customers
  • Direct immediate contact with customers who have not renewed their lease agreements
  • Act as a counselor who resells the benefits of timely lease agreement renewal payments
  • Clean and certify merchandise in the quality assurance center for all items personally returned
  • Document all customer promises and update customer information in the store computer system
  • Assist with merchandise returns and customer deliveries as directed by GM
  • Perform responsibilities of the Customer Accounts Manager when directed
  • Other tasks as assigned by management
  • Safely operates company vehicle
  • Load, secure and protect product in company vehicle
  • Maintain updated customer information
Position requires, but is not limited to:
  • Routine lifting, loading, and 'dollying' merchandise 50-300 pounds
  • Good communication and interpersonal relationship skills
  • Strong telephone etiquette
  • Good organizational skills
  • Neatly groomed appearance
  • Good driving skills
  • Must be able to pass a background check and MVR

actiondevelopment - 16 months ago - save job
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