Manager Training and Organizational Development
Crum & Forster Insurance Co - Morristown, NJ

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A key business partner that drives business results through planning and implementation of leadership development-related initiatives, including management and leadership development; talent management program design and administration; performance management systems; skills training design, including standards for design and delivery and administration; training technology and methodology; functional workforce training design, delivery; and ROI assessment. Proactively responds to client requests and/or develops organization improvement-related services and programs as required.


-Key business partner supporting the successful execution of Leadership and Organization Development goals that focus on the achievement of Company performance targets to ensure team members have the competencies and relevant experiences necessary to drive business results

-Actively involved in the design, creation, implementation and management of OD training and development strategies and related programs/processes. Supports a comprehensive, high impact, solutions-focused development strategy to ensure success of business partners to achieve revenue/growth targets; aligns strategies to corporate strategy

-Provides consultation and support services to relevant leadership team(s) on organizational design and effectiveness. This will include assessing and advising on organizational structure, resource allocation, and culture transformation

-Helps develop and implement solutions that build the competencies and relevant experiences of business partners. Supports the management process related to succession planning and other talent management related programs to identify and develop the talent pools. Supports the maintenance of database/systems that allow easy access to current information on functional area talent

-Provides the skills training needed in the relevant area of responsibility. Establishes and reinforces training guidelines for needs assessment, design, delivery and administration of training. Works with functional counterparts to assess needs and develop cost effective solutions. Contributes to the development of training solutions using all modes of delivery, including technology, to balance the quality of training with the cost of delivery

-Supports development, delivery and administration of a management development curriculum that is coordinated and integrated with the overall corporate/global approach to leadership development for newly appointed, mid and senior levels of management. Curriculum will address managers’ needs to be skilled in managing the business, change and leading people

-Supports development and implementation of organizational development programs that drive the changes and strategic growth plans of the Company. Consults with functional managers on programs and activities that promote sustained change, continuous improvement and the cultural changes required to meet business objectives; evangelizes the need for change

-Ensures that sufficient networking with field and HR leaders takes place to keep them current with development needs and proactive to business needs. Partners with HR colleagues to align development initiatives with HR programs and services

-Manages external resources (consultants, vendors, etc.). Stays current with HR development products, vendors, services, etc. that are available in the marketplace to support the function; attends conferences and seminars

-Facilitates cross-functional alignment, teamwork and communication by engaging key stakeholders in defining training and development strategies and the execution of programs

-Monitors financial performance and recommends resources based on analysis of expected costs and benefits and understanding of company objectives. Achieves planned objectives with budgeted resources

-Travels as necessary to accommodate all objectives


The successful candidate will have a strong background in the Organization Development arena, with a demonstrated track record in translating business development requirements into high-impact Organizational Development solutions. Key to the success of this role is a strong business focus and the ability to engage and influence senior management effectively, in order to drive consistent Organization Development priorities across the business. Experience in professional development is a must, as well as a demonstrated understanding of best practice learning/teaching methodologies.
This person will have extensive experience of working within a matrix-style organization, is largely self-sufficient and demonstrates a high degree of adaptability, flexibility and a global mindset.


-At least four years’ experience in an Organization Development / Human Resources management role. Property & Casualty Insurance or Financial Services Experience a plus

-Degree in Business Administration, or equivalent
Organization Development-related certifications a plus (e.g. MBTI, Trainer Skills, etc)

-Ability to understand the company’s strategies and financial targets and objectives
-Ability to communicate clearly and articulately, both in written & verbal formats
-Strong interpersonal skills with the ability to build productive relationships that foster team collaboration
-Excellent presentation skills and proven experience in persuading and convincing large teams

-Demonstrates Persuasive presentation skills that influence change

-Outstanding administrative and organizational skills

-Capable of working as part of a team, as well as independently
-Ability to deal effectively in all business relationships, while projecting a positive image of the company
-Ability to maintain confidentiality and discretion in business relationships and exercise sound business judgment

Crum & Forster - 16 months ago - save job - block
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