H&R Block - Kansas City, MO

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Looking for a place where your hard work can be FUN and APPRECIATED? Come join H&R Block! This is your chance to join our organization and become part of a known and respected brand. H&R Block is America's 6 th largest retail organization. Due to our exciting plans for the future, we have several career opportunities available.


Direct, manage, and coach teams across department. Manage processes and procedures Execute and enforce consistent application of processes. Develop, monitor and manage to team budget. Develop and maintain project plans, including resource assignments, risks and issues.


1. Resource Management
Manage development operations including organization, staffing.
Conduct employment interviews, make hiring decisions, and participate in corrective action and termination discussions and decisions.
Set daily priorities and assign tasks and projects to all team members.
Monitor and provide periodic status updates on each project.
Monitor performance and develop team members to ensure consistent, effective and efficient processes.
Prepare and deliver associate quarterly and annual performance reviews, including performance metrics for each performance objective.
Develop budgeting process and manage budgets for group of associates.
Following department procedures consult with internal peer group, and business representatives to provide accurate resource allocation for projects.
2. Project Management
Estimate project hours and resources required.
Manage project workplan and resources.
Develop status reports and update senior management with progress as necessary.
Write/review documentation and training materials.
3. Other
Manage vendor relationships as needed
Analyze changes and provide direction where needed.
Manage external consulting teams as required.

Minimum Requirements
Bachelor’s degree or the equivalent through a combination of education and related work experience.
Management experience including budget management.
Experience managing multiple projects and priorities
Experience with Windows 95,98,2000 Windows NT, and XP operating systems.
Demonstrated organizational, prioritization, decision-making, analytical and problem-solving skills.
Effective oral, written and interpersonal communication skills.
Preferred Qualifications
Ten years management experience including budget management.
Knowledge of or experience with H&R Block field management.
PMP certification preferred.
Call Center or support organization experience a plus.

Your outstanding compensation and benefits package would include:
Competitive salary and incentive compensation package
Paid Time Off including
Vacation (accrues on your first day; 2-4 weeks depending on position)
Paid holidays
Sick time
Short-term and long term disability
Support for you and your dependants
Medical, dental, vision, life, AD&D and travel insurance plans
Adoption Assistance program (up to $3,000)
Financial Support
401(k) plan - $1 for $1 match up to 5% of salary with immediate vesting after 90 days
Employee Stock Purchase Plan (10% discount on Block stock)
Tuition Reimbursement up to $5,250 per year
Tax services (little or no cost)
Progressive and innovative
Open exchange of ideas
Business casual attire with casual Fridays
Flexible work schedule possible for many positions
H&R Block is a progressive company dedicated to helping our clients achieve their financial objectives by serving as their tax and financial partner. If you meet the above requirements and would like to explore a career with H&R Block, please log onto our career website at and submit your resume and profile.

H&R Block is an Equal Opportunity Employer.

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H&R Block is one of the world's largest tax services providers, utilizing more than 100,000 highly trained tax professionals and having...