Manager of Environmental Services
Consulate Health Care - New Port Richey, FL

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Manager of Environmental Services 1

Purpose of Your Job Position

As a Consulate Health Care Manager of Environmental Services 1, you are entrusted with the responsibility of caring for our residents, families, co-workers, visitors, and all others; as well as demonstrating in all interactions, Consulate Health Care’s five core values of Compassion, Honesty, Integrity, Respect, and Passion. The primary purpose of your job position is to plan, organize, develop, and direct the overall operation of the Maintenance Department in accordance with current federal, state and local standards, guidelines, and regulations governing our facility, and as may be directed by the Executive Director, to ensure that our facility is maintained in a safe and
comfortable manner. The Manager of Environmental Services 1 is responsible for the upkeep of the facility, including the building, building systems and grounds. This position plays a key role in the safety program of the facility. You are entrusted to provide innovative, responsible healthcare with the creation and implementation of new ideas and concepts that continually improve systems and processes to achieve superior results.

Job Functions

As Manager of Environmental Services 1, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. Responsible for the upkeep of the facility, building, building systems, and grounds. You will play a key
role in the safety program for the facility. Supervises Environmental Services Tech’s, Maintenance Assistants and Stationary Engineers. This job description does not list all the duties of the job. You may be asked by the supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description at anytime. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Duties and Responsibilities of Manager of Environmental Services 1 includes
  • Develop and ensure implementation of a preventative maintenance plan, which describes specific tasks, to be completed and the time frame for completion.
  • Establish an equipment and utilities management program.
  • Ensure compliance with state, federal, and other regulatory agencies.
  • Review the department’s policies, procedure manuals, job descriptions, etc., at least annually for revisions and make recommendations to the Executive Director.
  • Interpret the department’s policies and procedures to employees, residents, visitors, government agencies, etc.
  • May assume the administrative authority, responsibility, and accountability of directing the Maintenance Department.
  • May assist to hire, train, and supervise a sufficient number of maintenance assistants to ensure assigned tasks are effectively addressed.
  • Meet regularly with direct staff to provide supervision and ensure open communication.
  • Conduct and document annual performance evaluations on direct report staff.
  • Determine schedules for maintenance staff to ensure appropriate coverage and to expedite work.
  • Schedule, conduct and document fire and disaster drills in accordance with regulatory requirements.
  • Schedule and monitor services performed by outside contractors/agencies to determine compliance with contracts/work orders.
  • Participate in surveys/inspections by external agencies such as CARF, JACHO, Medicare, Fire Marshall, Insurance Risk Managers, etc.
  • Participate in regular safety inspection tours of the facility and ensure documentation of findings.
  • Conduct, and participate in regular safety inspection tours of the facility and ensure documentations of findings. Conduct regular scheduled meetings with the Safety Committee.
  • Determine and ensure implementation of corrective action needed as a result of internal or external safety inspections.
  • Maintain accurate records and logs on maintenance activities.
  • Prepare and submit reports on maintenance functions, as requested.
  • Provide input into the budget relative to maintenance needs to comply with budgetary guidelines.
  • Ensure maintenance staff is provided with relevant in-service training sessions.
  • Provide facility-wide training on safety issues, as requested.
  • Attend and participate in facility meetings, especially those relating to Safety/Infection Control/Quality Improvement, as assigned.
  • Access continuing education opportunities appropriate to responsibilities.
  • Perform routine maintenance and repair on building grounds.
  • Submit accident/incident reports to the business office within twenty-four (24) hours after their occurrence.
  • Inspect storage rooms, workrooms, utility/janitorial closets, etc., for upkeep and supply control.
  • Meet with maintenance personnel, on a regularly scheduled basis, and solicit advice from inter-department supervisors
    concerning the operation of the maintenance department, assist in identifying and correcting problem areas, and/or the improvement of services.
  • May attend department head meetings, etc., as scheduled or as may be called.
  • Schedule department work hours (including vacation and holiday schedules), personnel, work assignments, etc., to expedite work.
  • Counsel/discipline maintenance personnel as requested or as necessary.
  • Review complaints and grievances made or filed by department personnel.
  • Embrace Consulate Health Care’s five core values of compassion, honesty, integrity, respect, and passion, and incorporate them
    into the daily job function.
  • Demonstrate respect and compassion in every interaction.
  • Conduct oneself with the highest degree of honesty and integrity in every interaction.
  • Demonstrate a passion for caring as evidenced by interactions with co-workers, residents, families, and visitors.
  • May be trained and assigned to perform the Customer Care Liaison duties as needed.
  • Perform other duties, as assigned.
Safety and Sanitation
  • Supervise safety and fire protection and prevention programs by inspecting work areas and equipment at least weekly.
  • Ensure that maintenance personnel follow established safety regulations in the use of equipment and supplies at all times.
  • Ensure that all personnel wear and/or use safety equipment and supplies (e.g., back brace, mechanical lifts, etc.) when lifting or moving
    heavy objects.
  • Ensure that supplies, equipment, etc., are maintained to provide a safe and comfortable environment.
  • Assume the responsibility for obtaining/maintaining material safety data sheets (MSDSs) for hazardous chemicals in the maintenance
    department.
  • Ensure that containers of hazardous chemicals in the department are properly labeled and stored.
  • Ensure that all maintenance personnel are trained to use labels and MSDSs to recognize hazards and to follow appropriate protective
    measures.
  • Develop, maintain, and implement infection control and universal precautions policies and procedures to ensure that a sanitary environment
    is maintained at all times and that aseptic and all maintenance personnel follow isolation techniques.
  • Ensure that all personnel performing tasks that involve potential exposure to blood, body fluids, or hazardous chemicals participate in
    appropriate in-service training programs prior to performing such tasks.
    Ensure that maintenance personnel follow established hand washing procedures.
  • Assist in developing and implementing waste disposal policies and procedures for the maintenance department.
Resident Rights
  • Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents
    of unauthorized disclosure of such information.
  • Knock before entering a resident’s room.
  • Ensure that maintenance personnel follow the residents’ personal and property rights at all times.
  • Ensure that maintenance personnel inform residents when it is necessary to move personal possessions (i.e. preventive maintenance,
    replacement of equipment, etc.).
  • Review maintenance complaints and grievances made by personnel, residents, family members, or visitors and make oral/written reports to
    the Executive Director.
Miscellaneous
  • Ensure that all departmental employees follow established departmental policies and procedures.
  • Make weekly inspections of all maintenance functions to ensure that quality control measures are continually maintained.
  • Be prepared to handle emergencies as they come up (i.e., rescheduling maintenance work schedules, etc.).
  • Be sure that appropriate medical waste is disposed of in accordance with our facility’s established procedures.
Working Conditions
  • Works in office areas as well as throughout the facility (i.e., power rooms, resident rooms, therapy rooms, dietary, etc.).
  • Moves intermittently during working hours.
  • Is subject to frequent interruptions.
  • Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances.
  • Is subject to hostile and emotionally upset residents, family members, personnel, and visitors.
  • Communicates with maintenance personnel and other department directors.
  • Works beyond normal working hours and on weekends and holidays when necessary, as well as in other positions as needed.
  • Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
  • Is required to be on-call for emergency situations.
  • Attends and participates in continuing educational programs.
  • Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as to reactions from dust, disinfectants,
    tobacco smoke, and other air contaminants.
  • Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and AIDS and Hepatitis B viruses.
  • May be subject to the handling of and exposure to hazardous chemicals.
  • Maintains a liaison with other department supervisors to adequately plan for maintenance services/activities.
  • May be required to work in cramped spaces and in adverse weather conditions.

Requirements

Manager of Environmental Services 1

Requirements for Manager of Environmental Services 1 includes:

Education
  • Must possess, as a minimum, a high school education or its equivalent
  • A secondary degree from an accredited vocational or technical
    school preferred.
Experience
  • Must have, as a minimum, three (3) years experience in a supervisory capacity, in a maintenance/plant related position.
  • Must be knowledgeable of boilers, compressors, generators, etc., as well as various mechanical, electrical and plumbing systems.
  • Must have the ability to read and interpret blueprints.
  • Must be knowledgeable in building codes and safety regulations.
  • Must possess the ability to identify and schedule assigned tasks.
Specific Requirements
  • Must be able to read, write, speak, and understand the English language and possess good communication skills.
  • Must possess the ability to make independent decisions when circumstances warrant such action.
  • Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the
    general public.
  • Must be knowledgeable of maintenance practices and procedures, as well as the laws, regulations and guidelines governing maintenance
    functions in nursing care facilities.
  • Must possess leadership ability and willingness to work harmoniously with and supervise other personnel.
  • Must have the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, procedures, etc., of the
    Environmental Services Department.
  • Must maintain the care and use of supplies, equipment, etc., and maintain the appearance of maintenance areas; must perform regular
    inspections of resident rooms/units for order, safety, and proper performance of equipment.
  • Must have patience, tact, a cheerful disposition, and enthusiasm, as well as be willing to handle residents based on whatever maturity level
    they are currently functioning.
  • Must possess the ability to plan and carry out programs in repair, new construction, and equipment installation.
  • Must be able to relate information concerning a resident’s condition.
  • Must not pose a direct threat to the health or safety of other individuals in the workplace.
Physical and Sensory Requirements

(With or Without the Aid of Mechanical Devices)
  • Must be able to move intermittently throughout the workday.
  • Must be able to speak and write the English language in an understandable manner.
  • Must be able to cope with the mental and emotional stress of the position.
  • Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this
    position can be fully met.
  • Must function independently and have flexibility, personal integrity, and the ability to work effectively with the residents, personnel, and
    support agencies.
  • Must meet the general health requirements set forth by the policies of the company, which include a medical and physical examination.
  • Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times, hostile people within the facility.
  • Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move,
    and/or carry such weight a minimum distance of 50 feet.
  • May be necessary to assist in the evacuation of residents during emergency situations.

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