OneLogin provides a cloud-based solution for companies to let their employees securely use all of their cloud applications without having to remember multiple passwords.
We are looking for a driven individual to construct the support organization that will scale with OneLogin. A technical background is important (we sell to and support IT), a zeal for isolating and resolving issues, as well has a experience in nurturing and growing a team. Equally important is partnering with the rest of management to design customer processes that scale with our novel business model.
We are a customer-success driven organization, and the right candidate will help us define for the industry what that really means.
- Leading/managing a technical support team for a software product (SaaS a plus!)
- Exceptional written and oral communication skills
- Is comfortable with Windows Server operating systems, general networking, general SaaS concepts
- Knowledge of Active Directory and LDAP a plus
- Zendesk experience a plus
- A can do attitude and a team player
Do you love being part of a dynamic, fast moving team that thrives on solving challenging problems? OneLogin makes working in the cloud more...