The Senior Clinical Director is responsible for the overall planning, directing, organizing, staffing, monitoring and reporting on, all patient care activities operating within the pholosophy, mission and budget capabilities of the CLP hospice. The Senior Clinical Director has oversight to ensure high quality delivery of patient services and compliance within the Conditions of Participation for the Medicare Hospice Benefit and State Hospice benefit as directed by CLP organizational mission, policy and procedure. Assures the appropriate delegation, training, coordination and monitoring for the daily supervision of the DCS and oversight of all compliance and documentation requirements inclusive of employee apraisals, admission documentation and budget preperation/reporting. Assures that the highest standards of hospice care are always met and that all vendor/physician interactions are always timely, accurate, complete and positive. Work closely with the ED to plan, manage and monitor all hospice expenditures in a fiscally responsible manner in accordance with the program's budget. Travel as necessary.
All duties and responsibilities require a positive attitude, professionalism, sound judgment, and clear and effective communication skills.
1. Maintain full responsibility for all day-to-day functions related to patient/family care services and any/all issues related to assuring high care quality, services monitoring, services documention thereof and maximum utilization of all care related resources and related costs in close coordination with the program director.
3. Monitors and maintains adequate care staffing as is required to appropriately meet patient/family service needs and makes the program director aware of those needs and outcomes for budgetary and planning purposes.
4. Ensures that productivity and performance standards are being met by all disciplines, by working closely with and through the supervising DCS(s) and assuring that those standards are in compliance with current job descriptions and monitored and recorded through timely annual apraisals.
5. Ensures that all Conditions of Participation, regulatory standards and Standards of Care are being met, as per corporate policy and procedure and reporting variances or concerns to the program director in a timely manner.
6. Ensures that any/all care staff orientation/education requirements are met by working closely with and through the supervising DCS(s), corporate education coordinator and corporate patient services department, reporting variances or concerns to the program director in a timely manner.
7. Ensure that appropriate levels of care/service is applied appropriately, is regularly monitored and is adjusted by current acuity for all hospice patients, by working closely with and through the supervising DCS(s) reporting variances or concerns to the program director in a timely manner.
8. Regularly participate in internal and external hospice care related education programs, as is necessary to assure positive vendor/physician relations, educational requirements, regulatory compliance and as may be directed by the program director.
9. Functions as an effective, positive and supportive senior member of the hospice management team. Coordinates closely with the program director to set a clear, consistant, positive, professional and empowering example of professional management for the DCS(s) and staff to model from.
10. Regularly visits and maintains positive relationships with, contracted facilities/vendors to praise (when appropriate), problem solve (when appropriate) and assure positive lines of open communications are always open and available, reporting variances or concerns to the program director in a timely manner, while keeping the program director fully appraised of those visits, outcomes and relationships in a timely manner.
11. Coordinates, monitors and reviews activities and performance of all contracted, patient related, ancillary services (pharmacy, dme, lab, therapies, etc.). Serves as the program's primary laison to ancillary vendors, reporting service variances or concerns to the program director in a timely manner.
12. Responsible for recruiting, hiring, orienting, supervising, coaching and the professioal development of DCS(s), Volunteer Coordinator(s), Bereavement Coordinator(s),, and Chaplains with pre-hire approval from the program director.
13. Primary responsibility for budgetary compliance with all patient/family services related expenses and for any patient/family services related budgetary projections as may be required by the program director.
14. Other duties as performed or assigned.
Registered Nurse currently licensed in state(s) of employment with a Bachelors of Science degree in nursing and a current, valid drivers license and readily available, dependable, all-weather, vehicular transportation.
Minimum of five (5) documentable years recent/current clinical experience, preferably in oncology, home health, critical care, or hospice care.
Documentable history of effective management responsibility of professional and clinical health care staff, verbal/written communications, problem solving, budget management, and a working knowledge of current federal EEOC regulations, HR, benefits and risk management, as they pertain to the management of a licensed, health services organization, with a full-time staff of 50+ FTEs.
Ability to effectively implement, modify, monitor and report on, program compliance with all federal, state and company hospice regulations and patient care related policies and procedures, as provided by and monitored through corporate Patient Services Department personnel.
Openly support the CHA hospice care mission/philosophy and all related operational and managerial policies and procedures as provided by the company.
Computer proficiency in Microsoft Office.
Regularly interact/problem-solve with senior and subordinate CLP Colleagues, as well as external care providers and other professionals in a clear, positive and professional manner, as is necessary to successfully fullfill the performance requirements of this executive level position.
Ability to meet physical job requirements as specified by attachment.
Hospice Compassus - 16 months ago