The Managing Director (MD) is directly responsible for successful implementation and execution of key performance indicators in order to maintain a productive and cost-effective agency while maintaining an environment that meets all regulatory rules and guidelines. This includes responsibility for achieving sales, market share, and productivity targets and financial objectives, implementing agency market strategies and plans, and directly supervising and developing local management.
I. Demonstrate Strategic Leadership
An effective Managing Director creates and articulates a compelling business vision, which supports Company's strategy.
Captures others' imagination, passion, and commitment around a vision
Conveys a sense of personal responsibility for leading the organization into the future
Builds trust and integrity throughout the organization
Coaches, mentors, and motivates sales management team and producers
Uses appropriate strategies to promote team effectiveness
Holds self and others accountable for results
II. Create a Winning Environment
A Managing Director must provide the leadership that creates an environment that attracts and retains successful professionals. Examples of this include:
Brings the Agency together to achieve common goals
Effectively recognizes and publicizes individual successes
Makes the Agency a desirable place to work
Develops a professional sales force that effectively and ethically penetrates key markets
III. Build Organizational Capability
An effective Managing Director identifies and implements ways to develop the capability of their organization, in terms of both people and processes. Examples of how this is demonstrated include:
Significantly contributes to long-term organizational capability by hiring, developing, and retaining a quality workforce.
Develops a culture that supports an effective recruiting and retention strategy
Recruits agents to deploy against identified gaps in target customer segments
Supports diversity recruiting goals
Upholds selection standards
Manages a large and diverse workforce
Creates quality systems, structures, and processes, which support the strategy of the Company, improve customer service, and increase productivity.
Understands regulatory issues
Ensures processes are in place to achieve a compliant and profitable environment
Promotes Agency culture which values customer service and ethics
Ensures Agency is committed to achieving customer satisfaction goals
Emphasizes the importance of building and maintaining customer relationships
Develops plans to improve business conservation
Promotes effective change management practices
IV. Obtain Strong Business Results
An effective Managing Director identifies critical business measures and aggressively monitors performance against them. Examples include:
Sales Activity and Results
Retention/New Associate delivery
Staffing and Retention
Examples of how an effective Managing Director meets their business objectives as related to these measurements include:
Establishes personal development goals
Makes decisions and sets priorities based on consideration of benefits vs. costs/required resources
Consistently achieves strong revenue and expense results for the Company and its customers
Implements and executes the Company's product strategy
Monitors and analyzes local marketing plan to support Company strategy
Seeks information to achieve results
Keeps up with sources internal to Prudential, with key customers, and with team members at all levels
Reaches beyond traditional information sources to achieve results
Maintains an awareness of trends, opportunities or problems in other areas, or with staff members
V. Capitalize on Market Opportunities
An effective Managing Director is able to identify and capitalize on market opportunities to effectively meet their business objectives. Examples of this include:
Develops local sales and marketing strategy
Develops relationships with centers of influence within the local communities
Assesses and seeks out additional markets and business opportunities
Manages and supports organizational product strategy
Qualifications - Required Skills, Knowledge, and Experience
Series 6, 7, 24 (26), 65, Life/Health, P&C
Registered state securities (Blue Sky)
Industry designation (CLU, ChFC, CFP) and PPA training
5-7 years of management experience
Track record of sound judgment
Leadership and execution skills
Record of success in previous roles
Ability to coach, mentor, and motivate others
Strong supervision skills
In-depth knowledge of company insurance and investment products
Strong understanding of financial issues and key profitability measures
Ability to operate in regulated business environment
Demonstrated execution skills
Ability to manage change
Ability to implement company-sponsored plans
Any applicant selected for this position will be required to submit to an extensive background screening and a credit check. Failure to comply will eliminate an applicant from consideration for this position. Any negative information obtained as a result of the background screening may result in the disqualification of the applicant from this and any other position in Prudential, including their current position if they are an internal applicant.
Insurance is issued by The Prudential Insurance Company of America and its affiliates. Securities offered by Pruco Securities, LLC (Pruco). The Prudential Insurance Company of America and Pruco are Prudential Financial companies located in Newark, NJ. The Prudential Insurance Company of America, Newark, New Jersey, and its affiliates are Equal Opportunity/Affirmative Action Employers.
0162575-00001-00 Ed. 10/2009
Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services. For more information, please visit www.prudential.com.
Prudential is not accepting unsolicited resumes from search firms for this open position unless contracted with Staffing. Agencies must work with Staffing as the primary point of contact and follow the Prudential application process to be considered for business. All resumes submitted by search firms to any employee at Prudential via-email, Internet or directly to hiring managers in any form without a valid written search agreement in place for that position will be deemed the sole property of Prudential, and no fee will be paid in the event the candidate is hired by Prudential.
Note: Any search agreement entered into with Prudential before January 2004 is null and void. Search firms are essential to the recruitment and staffing efforts at Prudential and we value the partnerships we have built with our preferred vendors. Prudential has established and regularly maintains a preferred vendor list and even preferred vendors need to have a written search agreement signed by the Director, Recruiting Programs, Staffing at Prudential in place for the specific position in order for a fee to be paid for any candidate referrals.
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