Managing Director of Product, Marketing and Communication
NYC Department of Education - New York

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Please Note: Position only open to internal NYC Department of Education employees.

Position Summary: The Office of School Support Services serves New York City school students over 171 million meals annually by employing a workforce of over 8,000 employees; completing food purchases of over $145.0M+ annually; managing commodities totaling $20.0M; and purchasing and maintaining related equipment and supplies.

The Managing Director of Product, Marketing and Communication oversees central Support Operations within SchoolFood, which entails playing a lead role in developing and fostering a positive work culture and service oriented environment for staff throughout the organization by constantly encouraging improved service delivery models for operations; expanding operations of students participating in the school meals program; determining and implementing policy to improve the overall organization; and assessing and monitoring the SchoolFood Service Program for efficiency and consistency of service delivery. The Managing Director will also seek and create new working methods that can be fruitful for the organization to motivate staff to not only think differently but innovatively to attract more clients to the program. Performs related work.

Reports to: Executive Director, SchoolFood

Direct Reports: Executive Chef; Director of Food and Food Support; central administrative support staff; and supervisors.

Key Relationships: Works closely with the Chief Executive Officer, SchoolFood field staff, Managers, Directors, school administration and organization heads.

Responsibilities

Creates and implements a plan to achieve an increase in the volume of the number of students participating in the SchoolFood program that meets Department of Education (DOE), State and Federal standards.

Improves overall bottom line businesses by managing controllable expenses and achieves targeted organizational goals for self sustaining needs.

Leads organizational teams to drive participation through consistent training to ensure that customer service expectations are met.

Evaluates organizational and staff performance in meeting goals and objectives. Assigns accountability tasks and standards to Directors’ performance.

Represents School Food by interacting with local community groups and management. Generates good public relations to expand awareness of the DOE’s food service program.

Develops and presents solution oriented proposals designed to enhance the School/Food program.

Plays a vital role in strategic product development and planning for the distribution and marketing of School/Food services.

Qualification Requirements:
Minimum

A baccalaureate degree from an accredited college and four (4) years of satisfactory full-time experience in purchasing and or inspecting supplies, materials, products and services such as: paints, linoleum, hose, sand, brick, wire, shades hardware and tools, plumbing, electrical machine shop, building and cleaning supplies; furnishings and furniture, lumber and wood related products, metals, equipment, foods, drugs and chemicals, fuel, textiles, printing, stationery, automotive equipment and/or repairs, transportation services and other comparable items and/or services; at least eighteen months of which must have been in a supervisory, administrative or managerial capacity; or

An associate degree from an accredited college, plus six (6) years of satisfactory fulltime experience as described in '1' above, at least eighteen months of which must have been in a supervisory, administrative or managerial capacity; or

A four-year high school diploma or its educational equivalent and eight (8) years of satisfactory full-time experience as described '1' above, at least eighteen months of which must have been in a supervisory, administrative or managerial capacity; or

A satisfactory combination of education and/or experience equivalent to '1' , '2' or '3' above. Undergraduate college credit may be substituted for experience on the basis of 45 semester credits from an accredited college for one (1) year of experience. However, all candidates must have a high school diploma or its educational equivalent and at least three (3) years of satisfactory full-time experience as describe in '1' above, at least eighteen months of which must have been in a supervisory, administrative or managerial capacity.

Preferred

Experience in quality control and food services management operations for a large complex organization.

Public sector work experience or an interest in public service.

Strong attention to detail, extremely well organized, able to work under pressure, and meet frequent and changing deadlines.

Skilled with financial software programs.

Ability to organize facts and present information and figures in a clear, concise and logical manner.

Excellent interpersonal skills.

Salary: $111,000+

(Candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not make less than their current salary.)

Please include a resume and cover letter with your application.

Applications will be accepted through January 14, 2013.

NOTE: The filling of all positions is subject to budget availability and/or grant funding.

It is the policy of the Department of Education of the City of New York to provide educational and employment opportunities without regard to race, color, religion, creed, ethnicity, national origin, alienage, citizenship status, age, marital status, partnership status, disability, sexual orientation, gender (sex), military status, prior record of arrest or conviction (except as permitted by law), predisposing genetic characteristics, or status as a victim of domestic violence, sexual offenses and stalking, and to maintain an environment free of harassment on any of the above-noted grounds, including sexual harassment or retaliation. Inquiries regarding compliance with this equal opportunity policy may be directed to: Office of Equal Opportunity, 65 Court Street, Room 1102, Brooklyn, New York 11201, or visit the OEO website at http://schools.nyc.gov/OEO

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