Manufacturing Information Technologist (MIT)
The Kroger Company - Fort Worth, TX

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Position Title: Manufacturing Information Technologist (MIT)

Reference Job ID: 29865

Department: Management

Position Reports To: Plant Engineer

Position Supervises: N/A

FLSA Status: Exempt


Position Summary :

Responsible for providing management and end-users with direct assistance, knowledge, and technical support of IT systems. To purchase, install, and maintain all computers, servers, databases, and local area networks (office and plant floor Ethernet/IP control networks). Work with plant and corporate Technical Service Manager “TSM” to determine IT goals and objectives that meet both Corporate and Plant requirements.

Essential Job Functions :

Must be able to perform essential functions of this position with or without reasonable accommodation.

Technical Assistance
  • Provide direction with plant systems and coordinates the installation, maintenance and enhancement of computer equipment including PC, thin-clients, servers, and LAN/WAN.
  • Assist in end-user training for plant systems and applications.
Assist in end-user training for plant systems and applications.

  • Provide plant and corporate TSM with s periodic status report.
  • Serve as a liaison between plant, TSM, and Corporate MIS.
  • Develop written procedures and training manuals to ensure the user community understands and adheres to necessary procedures to maintain enterprise security and IT policies.

Database management
  • Test and document disaster recovery for all computer platforms within the plant environment according to established standards.
  • Develop annual budget for capital and expense requirements for plant systems.
  • Provide local project leadership for all system implementations.
  • Document new programs and updates in accordance with Kroger standards (ECS & SNAPP).
  • Develop, with representatives of other departments or companies, improvements to existing programs and new applications and hardware to ensure servers and critical equipment is backed up on a regular basis, in according with Kroger standards.

Plant Floor Control Systems
  • Provide administrative and troubleshooting support for servers, networks, industrial thin client devices, and SCADA applications/systems “Supervisory Control and Data Acquisition”.
  • Maintain software licenses (i.e. Rockwell, Wonderware, etc) and provide PLC program database backups via Asset Centre in collaboration with the engineering & maintenance departments to provide the technical advisement for improvement of current plant floor SCADA applications/systems.
Maintain software licenses (i.e. Rockwell, Wonderware, etc) and provide PLC program database backups via Asset Centre in collaboration with the engineering & maintenance departments to provide the technical advisement for improvement of current plant floor SCADA applications/systems.

Behaviors/Skills :

Some of the Behaviors needed to successfully perform this position are:

Leadership Behaviors:
  • Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.
  • Communicates effectively and candidly - Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
  • Achieves results through teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
  • Leads through positive influence – Demonstrates strong character; builds partnerships; models a conscious balance between work and personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion and trust.
  • Coaches and develops others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
  • Leads change and innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
  • Executes with excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
  • Provides clear and strategic direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
  • Safety Awareness - Identifying and correcting conditions that affect employee safety; upholding safety standards.

Some of the competencies/skills required to successfully perform this position are:
  • Analytical Skills: Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; identifies data relationships and dependencies, and designs workflows and procedures
  • Design: Generates creative design solutions; translates concepts and information into images; applies design principles, and uses feedback to modify designs
  • Job Knowledge: Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others, and uses resources effectively


Minimum Position Qualifications
  • 4-year engineering or computer science degree or 3 years of progressive technical experience.
  • Microsoft Certified IT Professional (MCITP) or Microsoft Certified Systems Administrator (MCSA) with emphasis in Microsoft Windows 2008 Server and Microsoft SQL 2008 database management.
  • Ability to apply logical solutions to business problems.
  • Require analytical, problem-solving, technical, planning and organizational skills.
  • Ability to work with personnel in other departments or groups concerning improvements to existing systems and development of new applications.
  • Good communication skills are necessary as well as the ability to train .

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