MarCom Project Manager (JFD2108)
International Programming & Systems Inc. - Hercules, CA

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POSITION: UX Project Manager

REPORTS TO: Senior UX Project Manager

The UX Project Manager (PM) is responsible for managing the day-to-day flow of projects through the UX department.

The PM leads and motivates his/her team to ensure successful completion of projects within established schedules

and budgets. The PM must be able to prioritize projects, manage client expectations, and communicate priorities

effectively to clients and to the UX group. The PM is a highly organized, motivated problem-solver capable of working

with minimal supervision. The PM keeps business goals and long-term planning and strategy at the forefront of his/her

mind. The PM should be detail-oriented, have the ability to multi-task, have a healthy respect for process, and thrive in

a creative, dynamic environment. The PM must be able to exercise mature judgment, discretion, and a customer

service orientation.

Project Scoping and Management. Lead the planning and discovery phase of projects: coordinate kick-off meetings,

identify project objectives, and translate client requests into team deliverables and specific action items. Clearly define

project scope and timeline. Generate schedule and budget estimates and obtain approvals from all stakeholders.

Assign tasks & responsibilities and track progress against deliverable specifications and deadlines. Document,

organize, and prioritize client requests, changes, and other project information. Oversee closing and preparation of

projects for Key Management Indicators (KMI) as performed by the UX Project Coordinator.

Client Outreach and Management. Understand client needs and set expectations. Communicate UX processes and

detailed project plans. Keep clients informed of status throughout life of project. Meet regularly with clients to identify

upcoming new product launches and other Marketing efforts. Closely monitor client spend vs. budget in conjunction

with team workload and bandwidth (“managed spend”). Communicate managed spend and project status regularly to

clients via reports and meetings.

Team and Resource Management. Clearly communicate project scope and deliverables to team. Guide team’s

project priorities, especially during periods of high work volume. Participate in regular team status meetings. Assess

and forecast team’s resource needs based on team workload and bandwidth. Identify resource needs to Senior Project

Manager and other UX Managers. Coordinate with other Project Managers to allocate appropriate resources to


 BA/BS degree (in Communications, Advertising, Marketing, Business or applicable field) or related experience

 5+ years of project management experience in an agency, creative communications, or marketing/IT setting

 Must have 5 years working with web projects and know web terminology and process

 Ability to work well under pressure, juggle several projects concurrently, handle multiple deadlines, and prioritize

multiple tasks under tight timelines

 Ability to work and communicate diplomatically with clients, management, and cross-functional staff

 Strong ability to lead and motivate a cross-functional team

 Clear and concise understanding of the Web and web terminology

 Strong verbal and written communication skills

 Solid experience with web projects

 Working knowledge of MS Office/Project or other database applications on a PC platform

 Working knowledge or experience with projects involving web/digital/interactive technology a plus (e.g., Adobe

CS, Flash, HTML, etc.)

International Programming & Systems Inc. - 22 months ago - save job