Market Investigator - NY
J. C. Penney - Garden City, NY

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Requirements - Corp/Field Mgmt

Investigates and resolves cases related to Organized Retail Crime and other external theft activity. Executes tactical plans and strategies to stop criminal actions in cooperation with law enforcement.

  • Assists and conducts Loss Prevention investigations related to Organized Retail Crime (ORC).
  • Gathers intelligence and case documentation toward prosecution of ORC activities analyzes and gives recommendations.
  • Establishes and maintains effective working relationships with store management and LP to ensure proper coordination and communications of investigative issues including findings and results.
  • Provides guidance to store LP teams concerning investigative plans and cases.
  • Establishes and maintains effective working relationships with federal, state and local law enforcement as well as other ORC teams of various retailers.
  • Provides crisis response to support stores for significant business disruptions (robbery, protests, natural disasters, etc.).
  • Communicates information from Stores including tips from various sources and trends as identified through system reporting.
  • Assists with special projects as directed by the Market Investigations Senior Manager.
Core Competencies & Accomplishments:
§ Organized retail crime case investigation experience with a continuing level of successful results.

§ Communicates Loss Prevention investigative issues to the Market Investigations Senior Manager and responds to any concerns and directions.

§ Coordinates investigative findings with other retail ORC teams when appropriate.

§ Demonstrates a high level of professionalism when dealing with other Store Leaders, District LP Manager and other Team Members.

§ Understanding of industry and governmental investigative agencies and working within agency protocol.

§ Works independently with little or no supervision.

J. C. Penney - 20 months ago - save job - block
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