Marketing Analyst
LiveOps - Redwood City, CA

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Create, modify, and manage campaigns, emails, landing pages, and forms within Eloqua
Develop and manage nurture programs within Eloqua
Manage the integration between Eloqua and including making changes to auto synchs and field mappings as needed
Own the lead scoring model within Eloqua
Work with the sales team to ensure lead handoff from marketing to sales is as smooth as possible
Analyze lead source, email, and campaign performance including CTR, open rates and engagement rates
Create reports and dashboards within and Eloqua
Collaborate with other members of the marketing team to execute email sends for various events and campaigns
Own the marketing database, including field management, new list uploads, and segmentation for campaigns
Manage Eloqua sales enablement tools – Engage and Discover
Create and edit Eloqua users as needed
Be able to troubleshoot issues with Eloqua including the integration with
Maintain CAN-SPAM compliance for all outgoing emails

Extensive Eloqua experience (LiveOps uses E10)
Campaigns, Emails, Landing Pages, Forms,Templates, Lead Scoring, Cloud Connector, Segments, Auto Synchs, Contact Management, User Management, Custom Objects, Reports, Discover & Engage
SFDC administrator experience
Lead Assignments, Workflows, Email Alerts, Reports, Dashboards, Custom Fields, Custom Objects, User Settings
Knowledge of CAN-SPAM
Microsoft Excel (familiarity with Vlookups and pivot tables will be helpful)
Javascript a plus

About LiveOps:
LiveOps is the global leader in cloud contact center and customer service solutions. More than 200 companies around the world, including, Symantec, Royal Mail Group, and Amway New Zealand trust LiveOps’ technology to enable effective multichannel, social and mobile interactions with their customers. LiveOps' award-winning platform has processed more than 1 Billion minutes of customer interactions and managed operations for the largest US-based cloud contact center of 20,000 home-based, independent agents. With 10+ years of cloud experience LiveOps is the partner of choice for companies wanting to migrate to the cloud. Headquartered in Redwood City, California, LiveOps supports a wide range of industries including financial, health care, insurance, retail, and high tech. For more information visit