Marketing Manager
Destination Hotels & Resorts 2.935 reviews - Leesburg, VA

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Develop and implement an ongoing and comprehensive market communication efforts.

Direct hotels public outreach programs.

Assist in developing ongoing marketing and promotions centered on (and in) the hotels.


Maintain complete knowledge of all hotels services/features and hours of operation.

Maintain knowledge of DH&R portfolio and vendors.

Maintain knowledge of corporate marketing communications guidelines.

Handle inquiry calls according to departmental procedure.

Promote positive relations with guests, employees and community.

Maintain high level of knowledge of the competition’s product.

Design and work within the Marketing, Media and PR plans.

Anticipate and respond to all customer and media needs within a timely manner.

Attend designated trade and media trips.

Join local charities and organizations

Attend social, industry and community events.

Maintain file base of client, supplier and media information that is local, regional and national.

Entertain clients and members of the media as necessary.

Travel for media/PR and industry events.

Work in conjunction with other departments to determine and promote newsworthy packages, promotions and events.

Work effectively with all contracted ad or other related agencies.

Participate in/plan special events and media familiarization tours.

Maintain clippings, ROI and PR reports regarding hotels

Design and produce media kits and maintain appropriate website information regarding media and releases

Help produce and promote special events

Maintain and monitor marketing communications expenses and checkbook.

Internal communications throughout hotels to include in room collateral, restaurant promotional pieces, e-mail and e-marketing

Develop integrated strategic marketing communications plans along with supporting budget

Work with division heads and department directors to ensure that all marketing communication plans involve all areas of the hotels

Develop and maintain marketing communication program to our sales channel partners.

Responsible for managing e-marketing and marketing agency relationships

Manage accuracy and content of all hotels and F&B websites

Required Qualifications

College degree or a minimum of five to seven years of travel industry public relations experience required.

Computer literate (Microsoft Office, Publisher and Photoshop)

Ability to prioritize, organize work assignments

Ability to promote positive relationships with guests and staff

Ability to ensure confidentiality of guest and hotels information.

Ability to work within a cohesive team or perform job functions independently with minimal supervision.

Ability to be a clear thinker, analyze and resolve problems, exercising good judgment.

Focus attention to detail.

Ability to remain calm and courteous with demanding/difficult situations.

Ability to balance time and work well with deadlines.

Strong, effective verbal and written communication skills

Preferred Qualifications

About this company
2.935 reviews
Destination Hotels & Resorts is a privately held lodging management company headquartered in suburban Denver, Colo. With more than 30...