Marketing Manager
Festiva Development Group, LLC - Hot Springs, AR

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POSITION SUMMARY
The In-house Marketing Manager (IHMM) is responsible for all aspects of the marketing operations for the resort and internal marketing. The IHMM ensures that IH Sales has adequate tour flow per budget.

ESSENTIAL FUNCTIONS *
  • Utilizes knowledge of marketing offers, scripts, ownership types to oversee daily marketing activities (time clock, work schedule, payroll, washing leads, premium orders, etc). *
  • Recruits, hires, and trains IH marketing department staff, ensuring an adequate level of qualified staff who demonstrate a high level of integrity. *
  • Establishes minimum performance standards of the IH marketing function (ie. Budget), and manages the TMs to achieve weekly/monthly budgeted expectations. *
  • Continues training process with telemarketers (TMs). Identifies poor performers and coaches/trains with them. Identifies marketing areas of needed improvement. *
  • Cheerfully interacts with guests/visitors and provides assistance as needed. *
  • Reports all concerns and problems immediately to the Project Director. *
  • Represents Festiva positively in the community and consistently upholds the company's reputation.

Festiva Development Group, LLC - 17 months ago - save job - block
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