Marketing Office Administrator
American International Group - Knoxville, TN

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Position Summary:
As a member of our dynamic Knoxville team, you will provide administrative support and office management services to the local office of American General Life and Accident Insurance Company (AGLA) located at 412 N. Cedar Bluff Road, Suite 304 in Knoxville . This a full-time position, Monday thru Friday, with comprehensive benefits package.

Organizational Structure:
This position reports to the traveling Regional Field Office Manager with a dotted line of accountability to local office sales management. There is significant interaction with sales/service Agents, customers and home office personnel.

Performance Objectives:
1. Manage daily office administrative functions and supervise support staff. Plan and prioritize work flow and ensure excellent customer service is provided.
2. Process accounting/ expense management activity (paying bills, budget analysis, expense reimbursement, deposits/ closeouts, etc.). Manage sales payroll distribution.
3. Participate in Sales Agent recruiting activities. Use CareerBuilder and other internet resume banks to source candidates; contact candidates by email and by phone; cold call candidates to determine interest and set up interviews as appropriate; follow-up with candidates, make reminder calls for meetings.
4. New business generation including life insurance application processing and follow-up, scheduling appointments for insurance review, direct mail initiatives, sourcing prospects, etc.
5. Sales campaign support including bulletin preparation, report preparation and distribution, coordinate campaign payoff activity, etc.
6. Strong PC skills with proficiency in Word, Excel, PowerPoint, Internet and Outlook.

Position Requirements
The Ideal Candidate Should Have:
1. Bachelor's degree preferred. Three years administrative and customer service experience with office management skills strongly preferred.
2. Good judgment and decision making skills. Must be able to handle multiple priorities successfully and solve problems within scope of position.
3. Strong PC skills with proficiency in Word, Excel, PowerPoint, Internet and Outlook.
4. Must have a current driver’s license and be able to pass a credit check criminal background check.

SAFG: CB02/28/2013

American International Group - 13 months ago - save job - block
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About this company
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Even to this day American International Group (AIG) is one of the world's largest insurance firms. While it held the spotlight...