The Content Specialist is responsible for creating, organizing and maintaining product content that is utilized in various RHUSA eCommerce tools including webshops. The position reports to the eCommerce Commercial Content Manager.
The Content Specialist will work with the RHUSA Division Sales, Purchasing/Sourcing, IT, Pricing & eCommerce, and Marketing Teams, as well as third party data providers, and product suppliers, to identify product content requirements, integrate data from internal and external sources, and help determine content maintenance solutions.
Summary of Key Responsibilities:
- Collect product data from internal and external sources including current product databases, suppliers, and 3 rd party data providers
- Scrub product data to ensure product attribute/content consistency and completeness and to optimize product searchability
- Maintain data used in eCommerce applications, including adding new products, and managing obsolescence and substitutions
- Measure and improve data integrity; identify and fix inaccuracies
- Become knowledgeable in new applications and systems to ensure correct/optimal use of product content
- Perform training as needed for internal and external sales teams
- Generate and consolidate statistics on product breadth and depth for required Corporate reporting and dashboards
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to effectively communicate with customers and staff to make an accurate assessment of customer and branch needs.
Ability to verify and calculate figures such as cost, commissions, credit, rebate and profit, understand and interpret financial data and reports and balance sheets.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form. Ability to use sound judgment and problem solving skills to analyze customer, branch and employee problems and to recommend the proper course of action. Ability to organize and prioritize job projects and requirements.
The attendance demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Attendance is required Monday through Friday or within normal business hours. The employee will be required to travel to different locations nationally. Employee may be required to work overtime, and occasional Saturdays and Sundays.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, handle, or feel, required to speak, read and hear English. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand, walk, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. This is a high stress and fast paced environment.
DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Rexel - 10 months ago
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